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How to delete employees permanently?

To remove an employee profile from your directory, follow these steps:

Step 1: Access the Directory

Navigate to the Directory page, where you can view a list of all employees in your organization.

Step 2: Select the Employee

Choose the employee profile you want to delete from the directory. Make sure to select the correct employee to avoid any errors.

Step 3: Initiate Deletion Request

Click on the Delete option next to the employee’s name. This will send a deletion request to the CEO for approval.

account

Step 4: CEO Approval

The CEO will receive the deletion request and review it. Once approved, the employee profile will be deleted from the directory.

How to delete account

Important: Deletion of an employee profile is a permanent action and cannot be undone. Please ensure that you have the necessary permissions and have verified the employee’s information before initiating the deletion request.

How to add a holiday list in Kredily HRMS?

To set up your holiday calendar, follow these easy steps:

Step 1: Access the Menu

Click on the hamburger icon located on the left side of the home page. This will open up the main menu.

Step 2: Select Holiday Calendar

From the menu, choose the Holiday Calendar option. This will take you to the holiday calendar page.

Step 3: Navigate to holiday List Tab

Once the holiday calendar page is open, select the Holiday List tab. This is where you’ll manage your organization’s holidays.

Step 4: Add Holidays

You can add holidays to your calendar in two ways:

  • Bulk Upload: Download the Excel template, fill in the holiday details, and upload the file to add multiple holidays at once.
  • Individual Entry: Add holidays one by one by filling in the required details.

 

 

How to make an employee inactive?

Making an Employee Inactive: A Streamlined Guide

  1. Find the Employee: Head to the employee directory or search function and locate the employee you want to set as inactive.
  2. Initiate Bulk Edit (Optional): If you’re inactivating multiple employees, check if your system offers a bulk edit option to save time. Otherwise, proceed to step 3 for single-employee edits.
  3. Select the Employee(s): Choose the employee(s) you want to mark inactive, either by selecting them individually or using the bulk edit options.
  4. Edit Employee Status: Locate the field for employee status (often the 7th field) and change it to “Inactive” or the designated option for this purpose.
  5. Set the Effective Date: Don’t forget to specify the date when the employee’s inactive status will take effect.
  6. Save and Confirm: Finalize the process by saving the changes you made to the employee record(s). Double-check the information, especially the effective date, before saving.

 

What documents can my employees submit?

 In addition to other identification documents, you can also upload the following documents to complete your profile:

  • Aadhaar Card: A government-issued unique identification number that serves as proof of identity and address.
  • PAN Card: A permanent account number card issued by the Income Tax Department, used for tax purposes.
  • Voter ID: A government-issued identification card that serves as proof of citizenship / residence /DOB
  • Passport: A government-issued travel document that serves as proof of identity and citizenship.
  • Education Certificate: Documents that verify your educational qualifications, such as diplomas or degrees.
  • Work Documents: Any other relevant documents related to your employment, such as offer letters, appointment letters, or experience certificates.

These documents can be uploaded to your profile, providing a comprehensive and accurate record of your identification and credentials.

How do I create my company’s Kredily account?

We have a simple 3-step process to help you create your company’s Kredily account.

Step 1: Go to Kredily’s home page > sign in 

Step 2: Complete the form with your Name, Company Name, Company Email ID, Company Website, and Company Size.

Step 3: Click on ‘Create Account’

What is the first thing that I should do after signing up on Kredily?

 After your details are verified and your account is created, you’ll be asked to set a password for your account. Once you’ve set your password, you’ll be redirected to your account’s dashboard.

From the dashboard, you can go through the product tour to understand the platform better. You can also watch our detailed demo videos or go through our product documentation, to know the Kredily platform and its various features.

signing up

How to edit account details?

To update employee bank details, follow these steps:

Step 1: Navigate to Payout Settings

  • Go to Payroll > Advance Settings > Payout Settings

Step 2: Edit Employee Bank Details

You have two options to edit employee bank details:

  • Edit individually: Click on the EDIT button next to each employee’s name to update their bank details one by one.
  • Edit in bulk: Click on the IMPORT button to download an Excel sheet, make the necessary changes, and then upload the updated sheet.

By following these steps, you can easily update employee bank details in the payroll system.

edit account details

Where is my employee data stored?

All employee data is securely stored in the Company Directory, providing a centralized location for easy access and management of employee information.

Company Directory

How do I add Designation ?

To configure designations for your organization, follow these steps:

Step 1: Go to Company Profile

Step 2: Click on Designations

Step 3: Select Add Designations

Step 4: Enter the designations that exist within your organization

 add Designation

Is there any limitations for the number of Designations that i can add?

You can add any number of designations as needed, without restrictions. The system allows for multiple designations to be created, giving you the flexibility to accommodate your organization’s specific requirements.

number of Designations

What is a partner/multi-company account?

With a partner account, you can centrally manage multiple entities from a single, convenient location. This allows you to oversee and control various entities under one main account, streamlining your operations and increasing efficiency.

partner/multi-company account

What are the charges for partner/multi-company account?

Enjoy the convenience of a multi-company/partner account with our Enterprise plan, completely free of charge. However, for our Professional and Free Forever plans, a small fee of Rs. 10/user/month applies, providing you with the flexibility to manage multiple entities while keeping costs minimal.

How to merge the company with the multi-company account?

Please drop an email to support@kredily.com from both account registered email addresses and mention both email addresses in both emails and these emails should be sent to support separately.

Can my employees update their current and permanent address without providing address proof?

Absolutely! We recognize that not all required documents may be readily available when your employees are completing their profiles. While we encourage them to upload the necessary documents during the onboarding process, we understand that this might not always be possible.

To ensure efficient management, we recommend that you encourage your employees to add the missing documents at a later time. This will help maintain accurate and up-to-date records, making it easier for you to manage your team’s information.

update their current and permanent address

As a HR admin what information can I see on my employee’s profile page?

 As an HR admin, you have access to a wealth of information about your employees, including:

  • Personal details: View the personal information added by each employee
  • Work details: Access their work-related information, such as job titles and roles
  • Team details: See which teams they are a part of and their corresponding team members
  • Education & family details: Review the educational background and family information provided by each employee
  • Document repository: View all documents uploaded by employees, including identification, certifications, and other relevant files
  • Leave history: Track each employee’s leave history, including past and upcoming absences
  • Payroll history: Access a record of each employee’s payroll history, including salary and benefit information

With this comprehensive visibility, you can efficiently manage your workforce and make informed decisions.

employee’s profile

Where can I search for an employee’s details?

To view an employee’s information, follow these simple steps:

Step 1: Navigate to the Directory: Start by accessing the Directory section of our platform.

Step 2: Search for the Employee: Enter the employee’s name in the search bar to quickly find their profile.

Step 3: Click on the Employee’s Name: Select the employee’s name from the search results to access their dedicated page.

This will take you to a comprehensive page displaying all the details about that particular employee, including their personal information, work details, team assignments, education, family details, uploaded documents, leave history, and payroll history.

employee’s profile

What is the use of the directory?

The ‘Directory’ is a comprehensive list of all employees within your organization, accessible to everyone using Kredily. This centralized hub provides a convenient way for employees to connect with each other and access essential information.

By default, the Directory displays the following details for each employee:

  • Name
  • Department
  • Designation
  • Manager
  • Location

You have the option to extend visibility to include additional details, such as:

  • Phone Number
  • Email ID
  • Social Profile Links (e.g., LinkedIn, Twitter, etc.)

This flexibility allows you to tailor the Directory to your organization’s specific needs, promoting collaboration and communication among employees.

use of the directory

What details can I bulk edit in the directory?

No, not at all! Rest assured, we understand the importance of maintaining confidentiality when it comes to employee-submitted documents. These sensitive documents are only accessible to authorized personnel within your organization.

Directory Access: Limited to Essential Information

Through the Directory application, employees can only view the following basic information about their colleagues:

  • Name
  • Department
  • Designation
  • Manager
  • Phone Number
  • Email ID
  • Social Profile Links
  • Location

This limited access ensures that sensitive information remains protected, while still allowing employees to access essential contact details and organizational information.

My employees have uploaded sensitive documents. Is that visible too in the directory?

No, not at all! Rest assured, we understand the importance of maintaining confidentiality when it comes to employee-submitted documents. These sensitive documents are only accessible to authorized personnel within your organization.

Directory Access: Limited to Essential Information

Through the Directory application, employees can only view the following basic information about their colleagues:

  • Name
  • Department
  • Designation
  • Manager
  • Phone Number
  • Email ID
  • Social Profile Links
  • Location

This limited access ensures that sensitive information remains protected, while still allowing employees to access essential contact details and organizational information.

How do I view employees who no longer work for my organization?

When an employee leaves your organization, their Employment Status is automatically set to ‘Inactive’. This ensures that their information is still retained, but they are no longer considered active employees.

To access a comprehensive list of all employees, including those who are no longer with your organization, simply:

  1. Check the ‘Include Inactive Employees’ checkbox.
  2. Refresh the page.

This will display a complete list of all employees, both active and inactive, providing a unified view of your organization’s entire workforce.

view employees work

What is the onboarding timeline?

Streamlined Onboarding Process

Get started with our platform quickly and easily! The onboarding process is designed to be simple and can be completed on the same day you create your account.

Preparing Your Employee Data

To facilitate a smooth onboarding experience, we require you to compile your employees’ data in an Excel sheet using our provided template. This will ensure that all necessary information is accurately captured and uploaded to our system.

By taking a few minutes to prepare your employee data, you’ll be able to complete the onboarding process efficiently and start enjoying the benefits of our platform right away.

How do I add employees in bulk ?

To add your employees’ data in bulk, follow these simple steps:

Step 1: Access the Bulk Add Feature: Navigate to the Directory section and click on Bulk add.

Step 2: Download the Template: Click on Download excel to retrieve our pre-formatted template.

Step 3: Update the Template: Fill in the required information for each employee in the downloaded Excel sheet.

Step 4: Upload the Completed Template: Once you’ve updated the template, upload it back to our system.

By following these steps, you’ll be able to quickly and efficiently add your employees’ data in bulk.

add employees in bulk

Where do I add employees?

Option 1: Add a Single Employee

For individual additions, simply navigate to the Dashboard and click on Add Employee. This will guide you through a quick and easy process to add a single employee.

Option 2: Bulk Add Multiple Employees

For adding multiple employees at once, head to the Directory section and select Bulk Add. From there, you can:

  • Download our pre-formatted Excel template
  • Fill in the required employee details
  • Upload the completed template to import the data into our system

Choose the option that best suits your needs and add your employees with ease!

What is my profile page?

Your Personal Profile Page

My Profile is a dedicated page that showcases your personal profile, visible to others within your organization. This page serves as a digital identity, providing a snapshot of your professional presence.

Employee Profiles

Similarly, each of your employees will have their own My Profile page, reflecting their individual personal profiles. This centralized platform allows for easy access to employee information, fostering a sense of community and collaboration within your organization.

What all fields can my employees edit in their profiles?

 Empower your employees to take control of their personal information with our intuitive profile management system. They can easily edit and update their:

  • Personal details: Name, Date of Birth, Blood Group, Gender, Marital Status, Personal Email ID, Phone Number, and Current/Permanent Address
  • Social profiles: Link their other social media profiles to their employee profile

Additionally, they can:

  • Showcase their educational background under the Education tab
  • Add emergency contact or family contact information under the Family tab
  • Upload important documents, including:
    • ID proofs
    • Certifications
    • Work-related documents

in the Documents section.

Is it necessary to add Education and Family details?

While not made mandatory, it is highly recommended to encourage your employees to complete their profile with all their education and family details. This ensures that all details are readily available along with the necessary contact information of family members in case of emergencies.

Education and Family details

What documents can my employees upload?

Streamline employee documentation with our easy-to-use upload feature. Your employees can securely upload the following necessary ID proofs:

  • Relevant photo ID
  • Date of Birth proof
  • Current Address proof
  • Permanent Address proof

Additionally, they can upload documents related to:

  • Certifications: Showcase their professional development and skills by uploading certificates of completed courses, training, or certifications
  • Work-related documents: Store and manage important work-related documents, such as contracts, agreements, or other relevant papers, in one convenient location.

employees upload

How to modify the employee contact number?

Update Your Phone Number in 4 Easy Steps

Step 1: Head to My Profile

Step 2: Click on Contact Info

Step 3: Select Edit

Step 4: Enter your new phone number and save changes

employee contact number

I am unable to add the IFSC code?

 Please drop an email to support@kredily.com by mentioning the IFSC code and we will add the IFSC code to the database then after that you will be able to add the IFSC code in my profile section

Can I add employees without completing my company profile?

No, we’re sorry but, you can not add your employees to your Kredily account before setting up your company profile. This is a one-time process, and we recommend you complete this first.

To set up your company profile, you’ll have to complete the following sections

  • Overview: Covers your company’s essential information such as registered name, company email, company number, website, domain name, and links to your company’s social handles.
  • Address: List the registered company address and addresses of other branches/offices your company might have.
  • Department: Define all the departments and sub-departments of your company.
  • Designation: Define designations that are needed for your company.
  • Bank Details: This section holds the account details of your company.
  • Statutory Info: Add statutory details such as entity type, CIN, date of incorporation, company Pan, company TAN, company GSTIN, directors, and auditors.
  • Admin: The company’s CEO and CFO will always have admin access to Kredily. You can also add the necessary team members as HR or Finance admins.
  • Policies: Define company-wide policies such as leave policy, reimbursement policy, and any other policy critical to your company.
  • Settings: Set the work week structure of your organization and make company-wide announcements.

Can I add more than one address for my company?

Yes, you most certainly can. While there can only be one registered address of your company, you can add additional addresses stating the address of your company’s other branches/offices.

Add address for my company

How do I make sure all my employees know the standard company policies?

Company policies that all employees are to be informed of can be uploaded under the ‘Policies’ section in the ‘Company Profile.’ These uploaded policy documents can now be viewed and downloaded by your employees for their reference.

standard company policies

How many admins can my Kredily account have?

Under the ‘Admins’ section in ‘Company Profile,’ you’ll find there are 3 admin roles that can be assigned.

  • CEO: There can be only one CEO for an organization, and is an HR admin by default. The CEO can view/edit all employee information, approve/reject leave requests, and add/remove admins.
  • HR Admin: The HR Admin can view/edit all employee information,  approve/reject leave requests, and add/remove admins. You can add as many HR Admins as required.
  • Finance Admin: The Finance Admin can view the salary, bank details and uploaded ID proofs of employees. You can add as many Finance Admins as required.

admins' account

What’s the difference between HR Admin and Finance Admin? How to add more Admins?

 The HR Admin assigned can view sensitive employee information, edit employee profiles, approve/reject leave requests, and add/remove admins. Whereas, a Finance Admin can see an employee’s salary, bank account details and sensitive information, PAN Card, and ID proofs, submitted by the employee.

To add more Admin click on “ADD” option and fill the admin’s details.

HR Admin and Finance Admin

 

 

How to create and assign a work week?

To create a new work week cycle, open your ‘Company Profile’ under the ‘Settings’ section you’ll find the ‘Work Week’ tab with an additional ‘Create Work Week’ tab.

Here, you can view all predefined ‘Work Weeks’, and set a particular workweek as ‘Company Default’ by clicking on the ‘Set As Company Default’ button. You can also create a customized workweek rule by clicking on the ‘Create New Rule’ button

To assign a work week, click on the ‘Assign Work Week’ tab, this will redirect you to a list of all the employees in your organization along with their department, location, employment type, and currently applied rule.

To change/add a workweek rule, you can follow the steps below

Step 1: Select the employee(s) to whom you need to assign the workweek rule. 

Step 2: Click on ‘Assign Rules’

Step 3: Select the workweek rule to be applied. 

Step 4: Set the rule’s effective date and click ‘Apply.’

The selected workweek rule will be assigned to the selected employee(s)

assign a work week

Can I add multiple companies?

No, you cannot add multiple companies under the same account on Kredily. Each account is designed to manage a single company’s HR and payroll processes. If you need to manage multiple companies, you will need to create separate accounts for each company.

Why?

  • Security and Data Integrity: To ensure the security and integrity of your company’s data, we require each company to have its own separate account.
  • Customization and Configuration: Each company has its unique HR and payroll requirements, and separate accounts allow for customized configuration and setup.

 

How I remove myself from HR admin/CEO access?

To remove yourself from HR Admin/CEO access on Kredily, please follow these steps:

Step 1: Prepare the Request

  • Verify Your Email Address: Ensure you are using the same email address that is registered with Kredily.

Step 2: Send an Email to Support

  • Send an Email: Drop an email to support@kredily.com from your registered email address.
  • Request Removal: Clearly mention that you want to remove yourself from HR Admin/CEO access.

Remove Admin

How can I add the add-ons for my account?

Accessing Your Plan Details on Kredily

To view your plan details and add-ons on Kredily, follow these easy steps:

Step 1: Click on Your Profile

Click on your profile picture or username located in the top right-hand corner of the Kredily page.

Step 2: Select “My Plan”

From the dropdown menu, click on “My Plan”.

Step 3: View Plan Details and Add-ons

You will be directed to a page displaying your plan details and add-ons.

That’s it! By following these steps, you can easily access your plan details and add-ons on Kredily.

add-ons for my account

How to delete employees permanently?

To remove an employee profile from your directory, follow these steps:

Step 1: Access the Directory

Navigate to the Directory page, where you can view a list of all employees in your organization.

Step 2: Select the Employee

Choose the employee profile you want to delete from the directory. Make sure to select the correct employee to avoid any errors.

Step 3: Initiate Deletion Request

Click on the Delete option next to the employee’s name. This will send a deletion request to the CEO for approval.

account

Step 4: CEO Approval

The CEO will receive the deletion request and review it. Once approved, the employee profile will be deleted from the directory.

How to delete account

Important: Deletion of an employee profile is a permanent action and cannot be undone. Please ensure that you have the necessary permissions and have verified the employee’s information before initiating the deletion request.

Account

How do I log in to Kredily?

 Logging in to Kredily is a quick and secure process. Follow these simple steps to get started:

Step 1: Create an Account If you haven’t already, create an account by clicking on “Sign Up” and filling out the registration form.

Step 2: Enter Your Details Enter your email ID and phone number in the required fields.

Step 3: Receive an OTP You will receive a One-Time Password (OTP) on your registered phone number. This adds an extra layer of safety to the login process for your Kredily portal.

Step 4: Verify and Log In Enter the OTP and click on “Verify”. Once verified, you will be logged in to your Kredily account.

That’s it! You should now have access to your Kredily account. If you encounter any issues or have further questions, feel free to contact our support team.

How do I create my profile account in the dashboard?

Creating your profile in the dashboard is a straightforward process that helps you get started with Kredily. Follow these easy steps to set up your profile:

Step 1: Log in to Your Account Log in to your Kredily account using your registered email ID and password.

Step 2: Access the Dashboard Once logged in, click on the “Dashboard” tab to access your personalized dashboard.

Step 3: Click on the Profile Icon Click on the profile icon located at the top right corner of the dashboard.

Step 4: Fill in Your Profile Information Fill in the required fields, including your name, email ID, phone number, employment history, education and qualification information,  and other relevant details and documents.

Step 5: Upload Your Profile Picture (Optional) You can upload a profile picture to personalize your account. This is optional but recommended.

Step 6: Save Your Changes Click on the “Save” button to save your profile information.

That’s it! Your profile is now created, and you can access your dashboard to explore Kredily’s features and services. If you need any assistance or have questions, feel free to contact our support team.

How do I access my organization's profile and policies for employee reference?

 At Kredily, we understand the importance of keeping employees informed about their organization’s profile and policies. That’s why we’ve made sure to make all the necessary details available to you in the Company Profile section on the Kredily HR Portal.

Here’s how to access the information you need:

Step 1: Go to Company Profile Log in to your Kredily account and navigate to the Company Profile section on the Kredily HR Portal.

Step 2: Select the Section You Need Choose the section that contains the information you’re looking for, such as:

  • Overview: Get an introduction to your organization, its mission, and values.
  • Statutory Plans: Access information about your organization’s statutory plans, including benefits and entitlements.
  • Policies: Review your organization’s policies, including leave policies, code of conduct, and more.
  • Announcements: Stay up-to-date with the latest announcements and updates from your organization.

That’s it! You should now be able to access the information you need about your organization’s profile and policies. If you have any further questions or concerns, feel free to contact our support team.

How do I stay updated on company announcements, new policies, and updates?

Staying informed about company updates, announcements, and new policies is easy with Kredily! Here’s how to access the latest information:

Step 1: Go to Your Dashboard Log in to your Kredily account and navigate to your dashboard.

Step 2: Access Company Profile Click on the “Company Profile” tab on your dashboard.

Step 3: View Announcements and Policies In the Company Profile section, you’ll find the following tabs:

  • Announcements: This tab displays all the latest announcements and updates from your organization.
  • Policies: This tab contains all the company policies, including new and updated ones.

How do I use the Employee Directory and understand the overall organization structure?

At Kredily, we understand the importance of being able to find and connect with your colleagues easily. That’s why we’ve made it simple to use the Employee Directory and understand the overall organization structure.

Using the Employee Directory:

The Employee Directory is a powerful tool that allows you to search for and find specific employees within your organization. Here’s how to use it:

  • Search for Employees: Use the search bar to find employees by name, department, job title, or location.
  • View Employee Details: Once you’ve found the employee you’re looking for, you can view their details, including their contact information, job title, and department.

Understanding the Organization Structure:

Understanding the overall organization structure is critical to working effectively with your colleagues. Here’s how to get a better understanding of your organization’s structure:

    • View the Organization Chart: The organization chart provides a visual representation of your organization’s structure, showing how different teams and departments are connected.
    • Explore Team Members: Use the Employee Directory to explore team members and their roles, and get a better understanding of who’s working on what projects.
    • Access Contact Information: Having access to your colleagues’ contact information makes it easy to reach out to them when you need to collaborate or communicate.

How do I log in to Kredily?

 Logging in to Kredily is a quick and secure process. Follow these simple steps to get started:

Step 1: Create an Account If you haven’t already, create an account by clicking on “Sign Up” and filling out the registration form.

Step 2: Enter Your Details Enter your email ID and phone number in the required fields.

Step 3: Receive an OTP You will receive a One-Time Password (OTP) on your registered phone number. This adds an extra layer of safety to the login process for your Kredily portal.

Step 4: Verify and Log In Enter the OTP and click on “Verify”. Once verified, you will be logged in to your Kredily account.

That’s it! You should now have access to your Kredily account. If you encounter any issues or have further questions, feel free to contact our support team.

What is Kredily’s discount voucher?

 Discount Voucher Gift in Kredily

Kredily offers an exciting Discount Voucher Gift program, providing users with a wide range of discounts across various categories. With this program, you can enjoy flat discounts on your purchases, making your shopping experience even more rewarding.

Categories

The Discount Voucher Gift program covers a diverse range of categories, including:

1. Jewellery – Get flat discounts on stunning jewellery pieces from top brands.

2. Entertainment – Enjoy discounts on movie tickets, event bookings, and other entertainment activities.

3. Travel – Explore new destinations with discounts on flight bookings, hotel stays, and travel packages.

4. Apparel – Update your wardrobe with discounts on clothing, footwear, and accessories from popular brands.

5. Accessories – Avail discounts on fashion accessories, gadgets, and other lifestyle products.

6. Healthcare – Get discounts on health and wellness services, medical consultations, and fitness programs.

7. E-commerce – Enjoy discounts on online purchases from leading e-commerce platforms.

8. Spa and Wellness – Relax and rejuvenate with discounts on spa treatments, massages, and wellness packages.

Attendance

Articles

How to add a holiday list in Kredily HRMS?

Step 1 :  Click on the hamburger on the left side of the home page.

Step 2 : Select the holiday calendar option in it.

Step 3 : Once the holiday calendar is open, select the holiday list tab

Step 4: Add the holiday list by downloading the Excel format

Step 5 : You can also fill manually by ‘Add Holiday’ option

 

What is Kredeye?

Kredeye is a biometric technology system that uses facial recognition algorithms by taking pictures of people’s faces to accurately identify and compare them to a database of approved faces to track attendance.

Some benefits of Kredeye:

  • Instant notification of in and out timings for accurate tracking
  • Eliminates the possibility of proxy attendance
  • Easily access attendance data on multiple devices 
  • KredEYE can speed up the check-in process, reducing wait times and saving employees’ time
  • KredEYE can reduce staffing costs and simplify the payroll process. 

Can I integrate with Biometrics?

Yes, you can integrate Kredily with your Biometrics machine.This integration typically requires installing biometric devices, such as fingerprint or facial recognition scanners, and configuring them to transmit attendance data to the payroll software. 

Here’s a step-by-step guide to integrate Kredily with your biometrics machine:

Step 1: Install Biometric Devices

Step 2: Integrate with Kredily Payroll Software

Step 3: Configure Attendance Rules

Step 4: Test the Integration

Step 5:  Monitor and Maintain

What is the procedure for retrieving attendance information from the biometric machine?

With a standard setup, Kredily can automatically retrieve attendance swipes using our proprietary APK, KredSync, ensuring seamless integration and accurate data transfer.

How to add LOP while running Payroll ?

To enable leave of pay (LOP) follow these steps:

Step 1:  Go to Run Payroll

Step 2: Select Leave & Attendance

Step 3: Attendance, then click ‘Add employee’, search for the relevant employee, and enter the corresponding number of LOP days.

LOP

How to integrate ESSL with Kredily ?

Step 1: Go to ‘Attendance’ in the main menu

Step 2: Click on ‘Settings’

Step 3: Select ‘Download Software’

Step 4: Install the software on your device

ESSL

What are the charges for Bio-metric integration?

Our biometric integration charges are competitively priced as follows:

 One time setup fees Rs. 5000 + GST/Company + Rs. 5000/year for Data Sync Cost 

What is the basic requirement/charges/how data will sync for bio-metric integration?

Requirements: 

  • Windows system with 8.1 or Above
  • Etime Track Lite/Smart Office software installed in system 
  • SQL server Management studio installed/MS-Access 
  • Server Name, User Name, Password, Database Name Charges: 

Charges:

  • One time setup fees Rs. 5000 + GST/Company + Rs. 5000/year for Data Sync Cost 

Data Syncing: 

  • MS-Access – Data will get synced once it is downloaded from software 
  • MS SQL – Data will get synced automatically

 

Sample for Etime track lite software:

bio-metric integration

URL Based Etime Track Lite which will not work:

How to check if my rules are set up according to the financial year or the calendar year?

Here are the steps in:

Step 1: Go to ‘Leave’ in the main menu • 

Step 2: Click on ‘Settings’ 

Step 3: Enable the option to follow a financial year (if desired) 

Step 4: If not enabled, the system will default to a calendar year

 calendar year

Why there is an error that says you are out of GEO fencing range even while trying to clock in from the exact office location? Can we change the radius?

Please note that this action requires backend assistance. To proceed, kindly raise a support ticket by emailing support@kredily.com and our team will be happy to assist you from the backend.

What is Geo-Tagging?

Geo-Tagging in payroll software refers to the feature that allows employers to track and record the physical location of their employees while they are clocked in for work, using GPS coordinates. This helps to ensure accurate attendance tracking, especially for remote or mobile workers.

Benefits of Geo-Tagging:

  • Ensures that employees are physically present at the designated work location
  • Improved Compliance such as tracking hours worked, breaks, and overtime
  •  It helps to prevent fraudulent clock-ins and provides an additional layer of security
  • By tracking employee locations, employers can identify areas of inefficiency and optimize workflows
  • Automated Geo-Tagging reduces the need for manual timesheets and attendance tracking, freeing up HR and payroll staff to focus on more strategic tasks.

Is it possible to execute payroll after overriding the LOP absence days?

Yes, Payroll processing can proceed after manually overriding the absent days to deduct the corresponding payment loss.

 

How can I assign working hours to employees?

 Step 1: Access the Attendance Rules Section + Navigate to Attendance >> Rules >> Create Rule

Step 2: Define the Rule + Create a new rule and configure its settings as needed

Step 3: Apply the Rule + Click on Apply Rule + Select the employees to whom the rule will be applied

Step 4: Set the Effective Date + Enter the effective date for the rule to take effect

Step 5: Assign the Rule + Assign the rule to the selected employees

working hours

Can I add attendance manually in Kredily ?

Yes, It is possible to import attendance logs in bulk using an Excel spreadsheet, allowing for manual upload

attendance manually

Can I create multiple shift rules for my employees?

Yes, you can create multiple shift rules for your employees as per your organization’s policies.

From your dashboard open the ‘Attendance’, click on the ‘Rules’ tab, and select ‘Create New Rule.’ Now, you can custom-create an attendance rule that caters to your requirements.

For a detailed explanation of how to create shift rules check out our user guide on Attendance.

multiple shift rules

Do I have to follow the default attendance rule given by Kredily?

 No, absolutely not! The predefined attendance rules are provided for your reference and understanding only. You cannot modify them.

You can create your own rules. You can delete the predefined rules and create new ones that cater to your organization’s specific needs.

Important consideration: Before deleting an attendance rule, ensure that it is not currently applied to any of your employees.

 

Can employees regularize their anomalies in attendance?

Yes, Employees are permitted to regularize their attendance anomalies, but only after submitting a valid reason to their managers for approval.

Consequences of invalid reason: If an employee fails to provide a legitimate reason for their attendance anomaly, the predefined leave deduction rules will be automatically applied.

Is there a way to track my employees hours at work?

Yes, you can track your employees in-time, out-time, and work duration in the ‘Attendance’ application.

However, to keep track of your employees’ hours at work, we recommend you encourage your employees to clock-in at the start of each day by clicking ‘Web Clock-in’ on their dashboard and clock-out at the end of each day.

How can I see all the attendance anomalies of an employee in this month?

To access employee attendance information, follow these steps:

Step 1: Navigate to Attendance >> Approvals to view attendance anomalies.

Step 2: Use the “View more logs” feature to filter by a specific date range.

Step 3: To view resolved anomalies (approved or rejected), select the “Show closed anomalies” option.

Is it possible to change the clock-in-time?

You can change the clock-in time of the attendance rule by navigating to the Attendance >> Rules.

However, if an employee wants to change their login time, they can apply for regularization.

 change the clock-in-time

What do you mean by penalty rules?

Penalty Rules for Attendance Non-Compliance

Implement penalty rules to ensure employees adhere to designated login and logout times, as well as meet minimum work duration requirements. If an employee fails to comply, these rules can trigger deductions in their leaves or salaries.

To activate this feature, follow these steps:

Step 1: Go to Attendance > Rule

Step 2: Enable the Penalty Rule feature to enforce attendance compliance and automate deductions for non-compliance.

penalty rules

What IP restriction do?

IP restriction is a security feature that limits access to a system, network, or application to only allow logins from specific IP addresses. It’s a way to control who can access a particular resource by filtering incoming traffic based on the IP address of the requesting device.

IP restriction limits access to a system, network, or application to only allow logins from specific IP addresses from attendance>>rules>>Advanced setting>>Enable IP restriction

 IP restriction

How to enable overtime?

Overtime refers to the extra time worked by an employee beyond their regular working hours. It’s the time spent working beyond the standard work duration, and it’s usually compensated at a higher rate than regular working hours.

How to Enable Overtime:

Step 1: Go to Attendance > Attendance Rules > Advanced Settings.

Step 2: Scroll down to the Overtime section.

Step 3: Toggle the switch to Enable Overtime.

Step 4: Configure the overtime settings as per your organization’s policies.

By enabling overtime, you can track and manage the extra hours worked by your employees, ensuring that they’re fairly compensated for their hard work.

Overtime

How will my employees mark attendance using Kredily ?

 Kredily has various methods to provide employees with flexible and convenient ways to mark their attendance using Kredily’s attendance software. You can opt any one of the following according to your feasibility: 

  1. Web Clocking: Employees can mark their attendance through a web-based platform using their login credentials.
  2. Selfie Clocking: Employees can mark their attendance by taking a selfie, which is then verified and recorded by the system.
  3. Geo Tagging: Employees can mark their attendance by checking-in to a specific location using GPS coordinates.
  4. Geo Fencing: Employees can mark their attendance automatically when they enter or exit a designated geographic boundary.
  5. Geo Tracking: Employees can mark their attendance by tracking their location in real-time using GPS.
  6. Facial Recognition System (KredEYE): Employees can mark their attendance using facial recognition technology, which verifies their identity and records their attendance.
  7. Auto Logging: Employees can mark their attendance automatically using their login credentials, eliminating the need for manual check-in.
  8. Biometric: Employees can mark their attendance using biometric authentication methods such as fingerprint or iris scanning.

But the simplest one is Web Clock-in where your employees will be able to Web Clock-in by clicking on the Web Clock button.

Log in

How to apply attendance regularization?

Step 1: Access Attendance Logs

  • Click on Attendance > Attendance Logs > Monthly Logs

Step 2: Select the Exact Time

  • Identify the specific date and time for which you need to request overtime approval
  • Click on the Get Approval button next to the selected time

 attendance regularization

How to assign the attendance rules to the new employee?

Step 1: Navigate to Attendance > Rules

Step 2: Click on Assign Attendance Rule

Step 3: Choose the desired shift timing from the available options

Step 4: Click Save to save the attendance rule assignment

What is Geo-fencing?

Geo-fencing in payroll software refers to the use of GPS technology to create a virtual boundary around a specific geographic area, such as a workplace or job site. This allows the payroll software to track an employee’s location and automatically clock them in or out when they enter or leave the designated area.

Here are the benefits of geo-fencing in payroll software:

  • Accurate Time Tracking
  • Increased Productivity
  • Reduced proxy
  • Streamlined Payroll Processing
  • Enhanced Security

Geo-fencing

How to setup attendance rules?

 To access the attendance rules, please follow these steps:

  1. Click on the ‘Attendance‘ tab.
  2. From the dropdown menu, select ‘Attendance rules‘.

In this section, you will find two options:

  • General settings
  • Advanced settings

Choose the option that best suits your needs to configure the attendance rules according to your requirements.

Attendance

What is Auto-clock out?

Auto-clock out in payroll is a feature that automatically clocks out employees at the end of their shift or when they’ve been inactive for a certain amount of time. 

Auto-clock out can help streamline attendance tracking and ensure accurate time recording. For example, if an employee forgets to manually clock out or if prolonged inactivity indicates the end of a shift, auto-clock out can help ensure that their time is still recorded.

I am not able to clock in as the system is showing a pop-up message as shift rules are not assigned ?

To Assign Attendance Rules:

Step 1: Contact your HR Admin: Reach out to your HR administrator for assistance.

Step 2: Direct them to Attendance Section: Inform them to navigate to the Attendance section.

Step 3: Access Attendance Rules: Tell them to click on Attendance Rules within the Attendance section.

Step 4: Assign Attendance Rules: Instruct them to select Assign Attendance Rules from the available options.

By following these steps, your HR admin will be able to assign attendance rules as needed.

 

Is it possible to get attendance data from the biometric machine?

 Yes. It is possible to get attendance data from the biometric machine. You can integrate Kredily with your biometrics machine.

Attendance

How do I manage and track my attendance logs and requests on Kredily?

Managing and tracking your attendance logs and requests on Kredily is a breeze. Here’s a step-by-step guide to help you do so:

Step 1: Access the Attendance Section

  • Go to the Dashboard: Log in to your Kredily account and navigate to the dashboard.
  • Click on the Attendance Section: Click on the Attendance section on the dashboard.

Step 2: View Attendance Logs and Requests

    • Get Details of Approved and Pending Requests: In the Attendance section, you can view the status of your attendance requests, including approved and pending requests.
    • View Attendance Analytics: You can also view analytics and insights about your attendance, including your attendance percentage, total working hours, and more.

What you can do in the attendance section?

  • View Attendance Logs: View your daily attendance logs, including the time you clocked in and out.
  • Track Your Attendance Requests: Track the status of your attendance requests, including leave requests, overtime requests, and more.
  • View Attendance Analytics: Get insights into your attendance patterns, including your attendance percentage, total working hours, and more.
  • Manage Your Attendance: Update your attendance logs, request leaves or overtime, and more.

How to login and logout in Kredily?

To access your Kredily account, follow these easy steps to log in and log out:

Logging In

Step 1: Access the Dashboard: Go to the Kredily dashboard.

Step 2: Find the Web Clock: Look for the web clock located at the top corner of the dashboard.

Step 3: Click to Login: Click on the web clock to log in to your Kredily account.

Logging Out

Click Again: Simply click on the web clock again to log out of your Kredily account.

Additional Attendance Tracking Methods:

Kredily offers a range of innovative attendance tracking methods, including:

1. Face Recognition System

2. Geo Fencing

3. Geo Tracking

4. Geo Tagging

5. Biometric

6. Auto Clocking

These advanced features ensure accurate and efficient attendance tracking, making it easy to manage your work hours and stay organized.

What to do if I forget to login or logout?

If you accidentally forget to log in or log out of your Kredily account, don’t worry! Here’s what you need to do:

Request Approval from Manager or HR

In case of a missed login or logout, you’ll need to send a request to your manager or HR for approval. This ensures that your attendance records are accurate and up-to-date.

Step 1: Notify Your Manager or HR: Reach out to your manager or HR representative and inform them about the missed login or logout. 

Step 2: Go to attendance > log > select the day > select ‘Get Approved’

Step 3: Select the exact anomaly reason, to facilitate the approval process

  • Mark as present
  • Mark exact time 
  • Mark as leave
  • Mark as LOP

Step 3: Fill exact login and logout timing with reason and save

Step 4: Wait for Approval: Your manager or HR will review your request and approve the corrected login or logout details

How to add a holiday list in Kredily HRMS?

To set up your holiday calendar, follow these easy steps:

Step 1: Access the Menu

Click on the hamburger icon located on the left side of the home page. This will open up the main menu.

Step 2: Select Holiday Calendar

From the menu, choose the Holiday Calendar option. This will take you to the holiday calendar page.

Step 3: Navigate to holiday List Tab

Once the holiday calendar page is open, select the Holiday List tab. This is where you’ll manage your organization’s holidays.

Step 4: Add Holidays

You can add holidays to your calendar in two ways:

  • Bulk Upload: Download the Excel template, fill in the holiday details, and upload the file to add multiple holidays at once.
  • Individual Entry: Add holidays one by one by filling in the required details.

 

 

What is Kredeye?

KredEYE is a biometric technology system that uses facial recognition algorithms by taking pictures of people’s faces to accurately identify and compare them to a database of approved faces to track attendance.

Some benefits of KredEYE

  • Instant notification of in and out timings for accurate tracking
  • Eliminates the possibility of proxy attendance
  • Easily access attendance data on multiple devices 
  • KredEYE can speed up the check-in process, reducing wait times and saving employees’ time
  • KredEYE can reduce staffing costs and simplify the payroll process.

How do I generate letters in the letter generation module?

To generate a letter, follow these steps:

Step 1: Navigate to the Letter Generation section.

Step 2: Choose the type of letter you want to create from the available options ( Ex- Confirmation letter / Employment letter / Relieving Letter / Increment Letter etc)

Step 3: Select the employee type that corresponds to the letter.

Step 4: Kredily already has a default template for each type of letters, you can opt for that or create a new template accordingly.

Step 4: Click the ‘Preview’ button to review the letter.

Step 5: Once you’re satisfied, click ‘Generate’ to create the letter.

How to add a holiday list in Kredily HRMS?

Step 1 :  Click on the hamburger on the left side of the home page.

Step 2 : Select the holiday calendar option in it.

Step 3 : Once the holiday calendar is open, select the holiday list tab

Step 4: Add the holiday list by downloading the Excel format

Step 5 : You can also fill manually by ‘Add Holiday’ option

 

How to assign and check leave rules ?

To set up leave rules, follow these steps:

Step 1: Open the Leave tab from the left-hand side menu.

Step 2: Navigate to the Rules tab and define or create new leave types as needed.

check leave rules

Step 3: Proceed to the Assign Leave Rules section.

Step 4: Select the employees you want to assign leave rules to, choose the leave type you created, and specify the effective date.

Step 5: To verify the assigned leave rules for employees, follow these steps:

  1. Go to the Leaves section. 
  2. Open the Rules tab. 
  3. Check the leave types assigned to each employee.

How TDS is calculated in Kredily HRMS?

In Kredily HRMS, TDS (Tax Deducted at Source) calculation is a seamless and automated process. The system ensures accurate calculations based on two key factors:

Factors Affecting TDS Calculation

  • Tax Scheme Chosen by the Employee: The tax scheme selected by the employee plays a crucial role in determining the TDS amount.
  • Declaration Proof Submitted: The declaration proof submitted by the employee is also taken into account for TDS calculation.

Automated Calculation

The system automatically calculates the TDS amount based on the gross salary of each employee. This ensures that the TDS calculation is accurate, efficient, and hassle-free.

With Kredily HRMS, you can rely on the automated TDS calculation process to save time and minimize errors.

Payroll

How do I create my profile account in the dashboard?

Creating your profile in the dashboard is a straightforward process that helps you get started with Kredily. Follow these easy steps to set up your profile:

Step 1: Log in to Your Account Log in to your Kredily account using your registered email ID and password.

Step 2: Access the Dashboard Once logged in, click on the “Dashboard” tab to access your personalized dashboard.

Step 3: Click on the Profile Icon Click on the profile icon located at the top right corner of the dashboard.

Step 4: Fill in Your Profile Information Fill in the required fields, including your name, email ID, phone number, employment history, education and qualification information,  and other relevant details and documents.

Step 5: Upload Your Profile Picture (Optional) You can upload a profile picture to personalize your account. This is optional but recommended.

Step 6: Save Your Changes Click on the “Save” button to save your profile information.

That’s it! Your profile is now created, and you can access your dashboard to explore Kredily’s features and services. If you need any assistance or have questions, feel free to contact our support team.

How to purchase kredily discount vouchers?

To purchase your Discount Voucher Gift, simply:

Step 1: Browse through the various categories and select the voucher you want to redeem.

Step 2: Check the terms and conditions of the voucher, including the discount amount and validity period.

Step 3: Choose payment mode and fill payment details

Step 4: Enjoy your discount and happy shopping

With Kredily’s Discount Voucher Gift program, you can indulge in your favorite activities and purchases while saving money. So, start exploring and redeeming your vouchers today!

Leave

How to assign and check leave rules ?

To set up leave rules, follow these steps:

Step 1: Open the Leave tab from the left-hand side menu.

Step 2: Navigate to the Rules tab and define or create new leave types as needed.

check leave rules

Step 3: Proceed to the Assign Leave Rules section.

Step 4: Select the employees you want to assign leave rules to, choose the leave type you created, and specify the effective date.

Step 5: To verify the assigned leave rules for employees, follow these steps:

  1. Go to the Leaves section. 
  2. Open the Rules tab. 
  3. Check the leave types assigned to each employee.

How to set penalty rules?

To configure attendance rules with penalties, follow these steps:

Step 1: Navigate to Attendance > Attendance Rules > Advance Settings.

Step 2: Enable penalty rules for:

  • IN (late arrival)
  • OUT (early departure)
  • Work Duration (shortfall in work hours)

Step 3: Set the “Late Coming Allowed” parameter to specify the number of times an employee is permitted to be late/leave early/have a shortfall in work duration in a month before penalties are applied.

Step 4: Configure the “Penalty Interval” to define the frequency of penalties. For example:

  • After 4 instances of late coming, a penalty will be applied on the 5th day (e.g., half-day deduction).
  • No penalties will be applied on the 6th, 7th, and 8th days.
  • On the 9th day, another penalty will be applied (e.g., half-day deduction)

Step 5: Specify the “Leave Deduction” parameter to determine which leave type(s) will be used to balance the penalty. This will deduct the penalty from the employee’s available leave balance.

penalty rules

How to download the leave balance of all the employees or the individual employees?

For every new joinee, while assigning the leave rules and mentioning the effective date, the effective date should be the date of joining so that leave gets credited according to the pro database.

Because of the penalty rules the employee leave balance is being mismatched? How to fix it as I don’t want any deduction from their bucket?

To revert a leave deduction, follow these steps:

Step 1: Navigate to Attendance > Automation Logs.

Step 2: Select the Employee for whom you want to revert the leave deduction.

Step 3: Check the Deduction of Leave to verify the details of the deduction.

Step 4: Click Revert to restore the original leave balance.

Step 5: The employee’s Old Balance will be restored, and you will be able to see the updated balance.

How does the enchantment system work with Kredily ?

Kredily’s carry-forward feature allows you to decide whether to align the carry-forward of unused leave balances with your organization’s Financial Year or the standard Calendar Year. Additionally, you can set limitations on the number of leaves that can be carried forward to ensure alignment with your organization’s leave policy.

How can I give a comp off to an employee manually?

Step 1: Navigate to Leave > Balance

Step 2: Click on Import

Step 3: Select the Update Accrued Leave option

Step 4: Download the template

Step 5: Fill in the required details

Step 6: Save the file

By following these steps, you can successfully configure the carry-forward feature in Kredily and ensure that your organization’s leave policy is accurately reflected in the system.

 

comp off to an employee manually

Can I create multiple Leave types in Kredily ?

Kredily offers a range of leave management features, including 9 in-built leave rules that can be tailored to meet your organization’s specific needs. 

Following are leave rule :

  • LOP
  • Leave Type
  • Casual Leave
  • Work from home 
  • Paternity leave 
  • Maternity leave 
  • On Duty leave 
  • Earned leave 
  • Event leave

Can my employees apply for Leaves using Kredily ?

Yes, Kredily is an ESS portal and your employees can apply for leave.

Can I credit leaves month on month using Kredily?

Yes, you can allow monthly Leave accrual in Kredily.

Can I carry forward Leaves in Kredily?

Simply toggle on the LEAVE CARRY FORWARD option to allow employees to carry forward their unused leave balances from the previous cycle. This feature provides flexibility and ensures that employees don’t lose their hard-earned leave days.

Can I upload holidays in Kredily ?

 To add a new holiday or upload a list of holidays, follow these easy steps:

Step 1: Navigate to Holiday Calendar: Access the Holiday Calendar module in your Kredily account.

Step 2: Click on Holiday List: View and manage your existing holiday list.

Step 3: Add Holiday: Click the “Add Holiday” button to enter the details of the new holiday.

upload holidays

What is the procedure for crediting comp-off to employees?

 Want to automate Comp-Off credits for your employees? Follow these simple steps:

Step 1: Activate Comp-Off

Head to the Attendance Rule section and toggle on the Comp-Off option. This will enable the feature and allow employees to earn Comp-Off credits.

Step 2: Automatic Credit

Once enabled, Comp-Off credits will be automatically added to an employee’s account when they log in on either:

Their scheduled week-offs Holidays

How can I design a leave policy for my employees?

Step 1: Access Leave Rules

Navigate to Leave > Rules to enter the leave policy design page.

Step 2: Choose a Leave Type

Select a leave type from the Leave Tray on the left-hand side of the page. This will open up the leave rule configuration page for that specific leave type.

Step 3: Define Leave Rules

Here, you can define the leave rules according to your company’s policy. Set the parameters for the selected leave type, such as accrual rates, carryover limits, and more.

Step 4: Customize to Your Needs

Repeat steps 2-3 for each leave type you want to include in your policy, tailoring the rules to fit your organization’s unique needs.

Step 5: Review and Refine

Review your leave policy to ensure it aligns with your company’s goals and values. Make any necessary adjustments to create a fair and effective leave policy for your employees.

How to setup leaves rules?

 Follow these simple steps:

Navigate to Leave Rules

Click on the Leave tab and select Leave Rules from the dropdown menu. This will take you to the Leave Rules section, where you can customize your leave settings to suit your organization’s needs.

Explore Two Key Options

In the Leave Rules section, you’ll find two essential options:

  1. General Settings: Configure basic leave settings, such as leave types, entitlements, and approval workflows.
  2. Advanced Settings: Fine-tune your leave rules with more detailed settings, including leave accrual, carryover, and payout options.

Customize Your Leave Policy with Kredily:

By accessing the Leave Rules section, you can tailor your leave policy to meet the unique needs of your organization. Take control of your leave management and ensure a smooth experience for your employees.

What do you mean by accrual period in leave rules?

 The accrual period determines how leaves are allocated to employees. This crucial setting ensures that leaves are credited accurately and consistently.

To configure the accrual period, follow these simple steps:

Step 1: Navigate to Leave > Leave Rule > General Settings

Step 2: In the General Settings section, locate the Accrual Period option

Step 3: Choose from various accrual period options to define how leaves are credited to employee accounts

accrual leave

What is the procedure for updating the balance of earned leave?

The system automatically updates leave balances, saving you time and effort. However, if you need to make manual adjustments or upload leave balances in bulk, we’ve got a convenient solution for you.

To import leave balances manually, follow these simple steps:

Step 1: Navigate to Leave > Balance

Step 2: Click on the Import button

Step 3: Upload an Excel sheet containing the leave balance data

Who has employee access to leave notifications?

You are the reporting Manager, HR-Admin, and the CEO of the organization.

access to leave notifications

What is the procedure for canceling a leave that has been approved?

To cancel an approved leave, employees can follow these easy steps:

Step1: Navigate to Leave > Logs

Step 2: Find the approved leave they want to cancel

Step3 : Click on the Cancel button

How to apply for leave?

 Need to take a break? Follow these simple steps to request a leave:

Step 1: Navigate to Leave Application

Click on Leave > Apply for Leave to initiate your leave request.

Step 2: Select Your Leave Type

Choose the type of leave you want to apply for (e.g. annual, sick, parental, etc.).

Step 3: Enter Leave Dates and Reason

Enter the Start Date and End Date of your leave, along with a brief Reason for your request.

Step 4: Submit for Approval

Click Submit to send your leave request to your Reporting Manager and/or HR Admin for approval.

How to assign the leave rules to the new employee?

 To assign leave rules to an employee, follow these easy steps:

Step 1: Access Leave Rules

Navigate to Leave > Rules to access the leave rules configuration page.

Step 2: Assign Rules

Click on Assign Rules to start assigning leave rules to the employee.

Step 3: Select Applicable Leave Types

Choose All the leave types that the employee is eligible for (e.g. annual, sick, parental, etc.). This ensures that the employee can apply for these leave types.

Step 4: Set Effective Date

Set the Effective Date to the employee’s Date of Joining. This ensures that the leave rules are applied from the employee’s first day of work.

Step 5: Save Changes

Click Save to save the assigned leave rules. The employee will now be able to view and apply for the assigned leave types.

Streamlined Leave Management with Kredily:

Our intuitive leave management system makes it easy to assign leave rules to employees, ensuring that they have access to the right leave types from their first day of work.

Leave

How do I manage my leaves on Kredily?

Managing your leaves on Kredily is a straightforward process. Here’s a step-by-step guide to help you navigate the leave management system:

Types of Leaves:

Kredily offers various types of leaves for employees, including:

  • Sick Leave
  • Casual Leave
  • Earned or Privileged Leave
  • And more

How to accessing the leave section?

To manage your leaves, follow these steps:

  • Go to the Leave Section: Navigate to the Leave section on your Kredily dashboard.
  • Log In: Log in to your account to access your leave information.

How to managing your leaves?

Once you’re in the Leave section, you can:

  • Check Your Available Leave Balance: View your current leave balance to plan your time off.
  • Make Leave Requests: Apply for leaves by selecting the type of leave you want to take and specifying the dates.
  • Review Your Leave History: View your past leave records, including approved and rejected requests.

How do I apply for leave?

 A: Applying for leave on Kredily is a quick and easy process. Here’s a step-by-step guide to help you apply for leave:

Step 1: Access the Leave Section

  • Go to the Dashboard: Log in to your Kredily account and navigate to the dashboard.
  • Click on the Leave Section: Click on the Leave section on the dashboard.

Step 2: Apply for Leave

  • Click on “Apply Leave”: In the top right corner of the Leave section, click on the “Apply Leave” button.
    • Enter Leave Details: Fill in the required fields, including:
      • Leave type (e.g., sick leave, casual leave, etc.)
      • Start and end dates of leave
      • Number of days of leave
      • Reason for leave (optional)
    • Add Any Additional Comments: If needed, add any additional comments or notes about your leave request.Pop-up Form: A pop-up form will appear, where you can fill in the details of your leave request.

Step 3: Fill in the Leave Request Form

Step 4: Submit Your Leave Request

  • Click “Submit”: Once you’ve filled in the form, click the “Submit” button to send your leave request to HR for approval.

Step 5: Wait for HR Approval

  • HR Review: Your leave request will be reviewed by HR, and you’ll receive an update on the status of your request.
  • Leave Sanctioned: If approved, your leave will be sanctioned, and you’ll receive a notification.

That’s it! Your leave request has been successfully submitted. If you have any questions or concerns, feel free to reach out to our support team.

 

How to check holiday calendar?

 If you want to check holidays in Kredily go to holiday calendar and simply select the month.

How to make an employee inactive?

Making an Employee Inactive: A Streamlined Guide

  1. Find the Employee: Head to the employee directory or search function and locate the employee you want to set as inactive.
  2. Initiate Bulk Edit (Optional): If you’re inactivating multiple employees, check if your system offers a bulk edit option to save time. Otherwise, proceed to step 3 for single-employee edits.
  3. Select the Employee(s): Choose the employee(s) you want to mark inactive, either by selecting them individually or using the bulk edit options.
  4. Edit Employee Status: Locate the field for employee status (often the 7th field) and change it to “Inactive” or the designated option for this purpose.
  5. Set the Effective Date: Don’t forget to specify the date when the employee’s inactive status will take effect.
  6. Save and Confirm: Finalize the process by saving the changes you made to the employee record(s). Double-check the information, especially the effective date, before saving.

 

What is Kredeye?

Kredeye is a biometric technology system that uses facial recognition algorithms by taking pictures of people’s faces to accurately identify and compare them to a database of approved faces to track attendance.

Some benefits of Kredeye:

  • Instant notification of in and out timings for accurate tracking
  • Eliminates the possibility of proxy attendance
  • Easily access attendance data on multiple devices 
  • KredEYE can speed up the check-in process, reducing wait times and saving employees’ time
  • KredEYE can reduce staffing costs and simplify the payroll process. 

How to set penalty rules?

To configure attendance rules with penalties, follow these steps:

Step 1: Navigate to Attendance > Attendance Rules > Advance Settings.

Step 2: Enable penalty rules for:

  • IN (late arrival)
  • OUT (early departure)
  • Work Duration (shortfall in work hours)

Step 3: Set the “Late Coming Allowed” parameter to specify the number of times an employee is permitted to be late/leave early/have a shortfall in work duration in a month before penalties are applied.

Step 4: Configure the “Penalty Interval” to define the frequency of penalties. For example:

  • After 4 instances of late coming, a penalty will be applied on the 5th day (e.g., half-day deduction).
  • No penalties will be applied on the 6th, 7th, and 8th days.
  • On the 9th day, another penalty will be applied (e.g., half-day deduction)

Step 5: Specify the “Leave Deduction” parameter to determine which leave type(s) will be used to balance the penalty. This will deduct the penalty from the employee’s available leave balance.

penalty rules

How to add leave without pay (Lop) in the pay register ?

Recording Leave of Absence (LOP) Days in Payroll

To accurately reflect Leave of Absence (LOP) days in your payroll, follow these steps:

Step 1: Access the Payroll Tab

Open the Payroll tab in your Kredily HRMS dashboard.

Step 2: Run Payroll and Select Pay Register

Click on the Run Payroll tab and select the Pay Register option.

Step 3: Update LOP Days

In the Pay Register, click on the LOP column and add the number of Leave of Absence days taken by the employee. This will ensure that the LOP days are accurately reflected in the payroll calculation.

By following these steps, you can easily record LOP days and ensure accurate payroll processing.

How do I access my organization's profile and policies for employee reference?

 At Kredily, we understand the importance of keeping employees informed about their organization’s profile and policies. That’s why we’ve made sure to make all the necessary details available to you in the Company Profile section on the Kredily HR Portal.

Here’s how to access the information you need:

Step 1: Go to Company Profile Log in to your Kredily account and navigate to the Company Profile section on the Kredily HR Portal.

Step 2: Select the Section You Need Choose the section that contains the information you’re looking for, such as:

  • Overview: Get an introduction to your organization, its mission, and values.
  • Statutory Plans: Access information about your organization’s statutory plans, including benefits and entitlements.
  • Policies: Review your organization’s policies, including leave policies, code of conduct, and more.
  • Announcements: Stay up-to-date with the latest announcements and updates from your organization.

That’s it! You should now be able to access the information you need about your organization’s profile and policies. If you have any further questions or concerns, feel free to contact our support team.

How to redeem kredily discount vouchers?

Suppose you want to redee, PVR cinema E-Card gift 

To redeem your PVR e-Gift Card online, follow these easy steps:

Step 1: Visit PVR Website or App: Go to www.pvrcinemas.com or open the PVR App.

Step 2: Select Location and Movie: Choose your location and movie, and click on “Book Tickets”.

Step 3 : Select Cinema and Show Time: Pick your preferred cinema and show time.

Step 4: Select Seats: Choose your seats.

Step 5: Select F&B (Optional): Add food and beverages to your order, if desired.

Step 6: Select Gift Card Payment: On the payment page, select “Gift Cards” as your payment option.

Step7: Enter e-Gift Card Details: Enter the 16-digit gift card number and 6-digit PIN.

Step 8: Complete Transaction: The amount up to the e-Gift Card value will be deducted. If the card value exceeds the transaction amount, the balance can be used for future bookings. You can pay the remaining balance using other payment methods, including another PVR e-Gift Card.

Payroll

Articles

How TDS is calculated in Kredily HRMS?

In Kredily HRMS, TDS (Tax Deducted at Source) calculation is a seamless and automated process. The system ensures accurate calculations based on two key factors:

Factors Affecting TDS Calculation

  • Tax Scheme Chosen by the Employee: The tax scheme selected by the employee plays a crucial role in determining the TDS amount.
  • Declaration Proof Submitted: The declaration proof submitted by the employee is also taken into account for TDS calculation.

Automated Calculation

The system automatically calculates the TDS amount based on the gross salary of each employee. This ensures that the TDS calculation is accurate, efficient, and hassle-free.

With Kredily HRMS, you can rely on the automated TDS calculation process to save time and minimize errors.

Payroll

How to add leave without pay (Lop) in the pay register ?

Recording Leave of Absence (LOP) Days in Payroll

To accurately reflect Leave of Absence (LOP) days in your payroll, follow these steps:

Step 1: Access the Payroll Tab

Open the Payroll tab in your Kredily HRMS dashboard.

Step 2: Run Payroll and Select Pay Register

Click on the Run Payroll tab and select the Pay Register option.

Step 3: Update LOP Days

In the Pay Register, click on the LOP column and add the number of Leave of Absence days taken by the employee. This will ensure that the LOP days are accurately reflected in the payroll calculation.

By following these steps, you can easily record LOP days and ensure accurate payroll processing.

How to design and assign payroll in Kredily HRMS?

Step 1: Open the employee payroll tab & open the setup payroll tab.

Step 2: Select the pay cycle date and select if PF (add the employee contribution), ESI & PT are deducted, and turn on the toggle.

Step 3: Click on Create Structure and create a salary structure template, define the earning and deduction components with their calculations and save the changes.

Step 4: Click on the assign structure, select the required employees select the created salary structure and assign by applying the effective date.

How to upload documents under the declaration tab?

 Declaring Tax Scheme and Submitting Proofs

To declare your tax scheme and submit required proofs, follow these steps:

Step 1: Access Employee Payroll Tab

Open the Employee Payroll tab in your Kredily HRMS dashboard.

Step 2: Navigate to Declaration Tab

Click on the Declaration tab within the Employee Payroll section.

Step 3: Choose Your Tax Scheme

Select your preferred tax scheme from the available options:

  • Old Tax Scheme
  • New Tax Scheme

Step 4: Submit Required Proofs

Upload and submit the necessary proofs to support your tax scheme declaration. This will ensure that your tax deductions are accurate and compliant with regulatory requirements.

How to open the declaration window?

Step 1: Go to the Payroll tab.

Step 2: Open the payroll advance settings.

Step 3; Open the declaration settings.

Step 4: Turn on the declaration window, select the edit option, select the window cycle (Monthly/yearly), select whether apply to all or selective employees, check if you want to turn on the mandatory proof submission  & save the changes.

How can we notify our employees about important announcements?

 Want to keep your employees informed about company news and updates? You can easily share announcements with your team through the Company Profile section.

Step 1: Access Company Profile

Navigate to the Company Profile section in your Kredily HRMS dashboard.

Step 2: Add Announcements

Click on the Announcements tab and add your important updates, news, or reminders.

Step 3: Automatic Notifications

Once you’ve added an announcement, your employees will automatically receive a notification, ensuring they stay informed and up-to-date on company happenings.

By using the Announcements feature, you can effortlessly communicate with your team and keep them engaged with company news and updates.

Is there any eligibility to apply for Salary advance?

Yes, the eligibility criteria are –

  • Your monthly salary should be greater than Rs 15,000/-
  • Applying from Bangalore, Chennai, Pune, Mumbai or Hyderabad

Can all my employees view the entire employee directory?

The ‘Directory’ is a comprehensive list of all employees within your organization, accessible to everyone using Kredily. This centralized hub provides a convenient way for employees to connect with each other and access essential information.

By default, the Directory displays the following details for each employee:

  • Name
  • Department
  • Designation
  • Manager
  • Location

You have the option to extend visibility to include additional details, such as:

  • Phone Number
  • Email ID
  • Social Profile Links (e.g., LinkedIn, Twitter, etc.)

This flexibility allows you to tailor the Directory to your organization’s specific needs, promoting collaboration and communication among employees.

We have PF only for a few employees. How do I implement this?

 If only a few employees have PF in their salary structure, please enable:

  • ‘Provident Fund Status’

Once enabled click on the ‘Overview’ tab. Here you can view all your employees and their PF details. You can edit the PF settings such as:

  • turn off PF, custom PF rule, PF number, and effective date, for individual employees.

Are all investment declarations automatically approved and verified?

Investment proofs are automatically approved if uploaded by an admin on behalf of your employees. If your employees upload the documents, it will have to be manually verified.

You can find all uploaded documents and investments declared by your employees, under the ‘Declaration’ tab in your ‘Payroll’ application. As an admin, you can see the investments disclosed by your employees and approve/reject them.

I am not able to add/upload the details in the declaration as the system is giving me a message to contact HR?

To proceed with the declaration process, you need to request your HR admin to open the declaration window. Here’s how:

Step 1: Reach Out to Your HR Admin

Contact your HR admin and ask them to assist you with opening the declaration window.

Step 2: Guide Them to the Correct Settings

Instruct your HR admin to follow these steps:

  • Go to Payroll in the Kredily HRMS dashboard
  • Click on Advance Settings
  • Navigate to Declaration Settings

Step 3: Open the Declaration Window

Once your HR admin has accessed the Declaration Settings, they can open the window for declaration.

How to Override Professional Tax ?

To update the PT tax amount for an employee, follow these steps:

Step 1: Navigate to the Payroll section in your Kredily HRMS dashboard.

Step 2:Click on Run Payroll to proceed.

Step 3: Select expert from right corner

Step 4: Select Tax Override from the menu.

Step 5: Choose PT from the tax override options.

Step 6: Click on Add Employee and select the employee for whom you want to update the PT tax amount.

Step 7: Enter the new PT tax amount for the employee and click Save to update the information.

By following these steps, you can successfully update the PT tax amount for an employee.

How to Override Income Tax ?

To update the IT tax amount for an employee, follow these steps:

Step 1: Navigate to the Payroll section in your Kredily HRMS dashboard.

Step 2: Click on Run Payroll to proceed.

Step 3: Select Tax Override from the menu.

Step 4: Choose IT from the tax override options.

Step 5: Click on Add Employee and select the employee for whom you want to update the IT tax amount.

Step 6: Enter the new IT tax amount for the employee and click Save to update the information.

By following these steps, you can successfully update the IT tax amount for an employee.

How do my employees submit their declarations ?

Step 1: Direct employees to log in to their account and navigate to their MY PROFILE section.

Step 2: Within their profile, instruct them to click on the Payroll tab.

Step 3: From the Payroll menu, guide employees to select Declarations to view and manage their payroll declarations.

How to override the taxes?

Step 1: Navigate to the Payroll section of your dashboard.

Step 2: Click on Run Payroll to proceed.

Step 3: Select Tax Override from the menu to access the feature and make any necessary adjustments.

How to add my company’s Bank account details ?

Step 1: Navigate to your Company Profile section.

Step 2: Click on Statutory to access the statutory information page.

Step 3: Select Bank Account and then click on Add to enter your corporate bank account details.

By following these steps, you can easily update your corporate bank account information.

How fast can I get Salary Advance?

Once your KYC verification is completed, our partners provide Salary Advance in less than 48 working hours.

How do my employees download Payslips ?

Step 1: Go to your MY PROFILE section.

Step 2: Click on Payroll to access your payroll information.

Step 3: Select Payslip to view your payslip details.

Step 4: Choose the month for which you want to download the payslip and click on Download to retrieve your payslip.

I need a different Payslip format than what you have provided, how do I get that?

We have 8 predefined payslip formats under ‘payslip settings’. At present, there is one option to build a custom payslip format.

How do I change my account number?

You can change your account number by navigating to Payroll -> Settings -> Payout Settings tab. On this page, click on Edit next to the employee’s name and update the bank details.

You can also change your account number or another employee’s by navigating to their personal profile -> Payroll -> Bank details tab

Can I change test transaction amount from 1000 Rs to another amount?

Yes! You will need to revise the Annual CTC of the employee from 12000/annum to any other desired amount and then run the test transaction.

I have entered wrong bank account number & test transaction has been processed. What do I do now?

Please contact your bank branch immediately. The funds can only be reversed if the beneficiary of the wrong transfer account provides an authorization letter to the nearest ICICI Bank branch, stating that the funds were erroneously credited to his/ her account and the same can be reversed to the remitter.

Hence, we request you to visit the ICICI Bank branch where you have your account and seek assistance from the Branch Manager for initiating the request letter to the wrong beneficiary. Please reach out to All India corporate banking/retail banking customer care via 1860 120 6699

You need to ensure the accuracy of the account number and amount. Kredily and ICICI Bank will not be responsible for the wrong credit.

Will I get a notification if the payment fails?

The Payout page will show you the payment status, received from ICICI in real-time. For failed transactions, you can see the reason once you take your cursor on the status.

What to do if I forget my Kredily username & password?

Please use the ‘Forgot Password‘ functionality. Your username is the official email ID or phone number you signed up with. Forgot username? Please email support@kredily.com with your company name and we will help you out.

How many components are assigned to the salary structure? Can these be edited?

There are 4 essential components to the salary structure those are base, recurring, variable, and ad-hoc.

The base helps you define the base component and HRA component of your employee salary. You can add recurring variables such as medical allowance, and phone reimbursement or add new components to support your salary structure.

Similarly, you can choose from a list of variable components such as annual bonuses or special incentives. You can also add Adhoc components to support the required salary structure.

How to create a salary structure?

Navigate to Payroll >> Setup Payroll >> Create Salary Structure. 

Click on the Create New Structure option that you can see in the bottom left of your screen. Choose REGULAR or CONTRACT as per your preference.

Once the structure is added, you can define the BASE components per your preference. Then, add all the required components (the “Add Component” option is at the bottom of the salary structure tab).

How to integrate the ICICI corporate account with Kredily?

Step 1: Click on the Settings icon present on your dashboard.

Step 2 : Select Settings and then click on Bank Integration.

Step 3: Click on Setup Now for ICICI bank integration.

Step 4: Enter your corporate bank account details, including Corp ID, User ID, and Login ID.

Step 5: Open your ICICI corporate account and navigate to Connected Banking.

Step 6: Click on Connected Banking Approvals and approve Kredily. Enter the OTP sent to your registered mobile number to complete the approval process.

Step 7: Return to the integration page and refresh the status to complete the integration process.

By following these steps, you can successfully integrate your ICICI corporate bank account.

How do I edit the salary of an employee?

Step 1: Navigate to the Payroll section.

Step 2: Click on Setup Payroll to access the payroll setup page.

Step 3:Select Create Structure to create or edit a payroll structure.

Step 4: Click on Overview to view the payroll structure details.

Step 5: Select the Employee Name you want to update, and enter the New Salary.

Step 6: Click on Save to save the updated salary information.

By following these steps, you can successfully update an employee’s salary.

What is the process for setting the mode of payment?

The steps for setting the mode of payment are mentioned below:

Step 1: Navigate to the Payroll section.

Step 2: Click on Advance Settings to access the advanced payroll settings.

Step 3: Select Payout settings to configure the payment options.

Step 4: Choose and set the desired Payment Mode for payroll payouts.

How to add salary component?

To add new salary components, follow these easy steps:

Step 1:Go to the Payroll section.

Step 2: Click on Advance Settings to access the advanced payroll settings.

Step 3: Select Components to view and manage your salary components.

Step 4: Click on the “Add” or “Create” button to add a new salary component.

How to edit account details?

Navigate to Payroll >> Advance Settings >> Payout Settings. You can either edit employee’s bank details one by one by clicking on the EDIT button, or, you can edit in bulk by downloading an Excel sheet by clicking on the IMPORT button.

What is the procedure for checking salary slips once the monthly salary has been released?

Step 1: From the dashboard, click on the Payroll tab.

Step 2: Within the Payroll section, select advanced setting > Payslip setting.

Step 3: Click the Download button to retrieve your payslip.

What is the process of adding variable components to the employee’s salary structure?

Please navigate to Payroll >> Advance Settings >> Components >> Variable >> Create and define the variable component as per your company policy.

Once the component is created, Please add this component to the salary structure by navigating to the Salary structure tab >> Create salary structure >> Select the structure you want this variable component in. Click on edit and add the variable component in the salary structure.

What is the procedure for customizing PF calculations for specific employees?

You can customize the PF for a particular employee by enabling the OVERRIDE option in the PF settings. Once this is enabled, Please go to Overview from the PF&ESI settings tab >> select the employee >> EDIT >> add the customized PF value.

Where can I add the Ad Hoc salary component’s options?

To create an AdHoc component:

 Navigate to Payroll >> Advance Settings >> Components >> AdHoc. Create your AdHoc earning or deduction component.

You can add this component to your employees while running Payroll in the Variable & AdHoc section >> Add Employee >> Enter the employee name and add the component and its value.

Do I get Form16 in Kredily?.

Step 1: Access Form 16

Navigate to Payroll > Statutory > Form 16.

Step 2: Download Part A and Part B

Download both Part A and Part B from the official government website (TRACES).

Step 3: Differentiate Forms

Distinguish between Part A and Part B:

  • Part A: Includes TDS deductions, PAN, and TAN numbers.
  • Part B: Includes income earned (confirm).

Step 4: Convert to Zip File

Convert the downloaded files into a Zip File.

Step 5: Verify PAN Details

Cross-check that the PAN number details are accurate in both the Zip File and the Kredily application.

Step 6: Upload Files

Upload the Zip File, ensuring that:

    • Part A files match the number of employees (e.g., 5 employees = 5 Part A files).
    • Part B files match the number of employees (e.g., 5 employees = 5 Part B files).

Step 7: Generate Form Verification

Generate form verification according to the application’s requirements.

Step 8: Generate for Employees

Finally, generate the Form 16 for each employee, including both Part A and Part B.

Can I get PF ECR in Kredily ?

Yes, you can get PF ECR in Kredily.

Navigate to Payroll >> advanced setting >> PF AND ESI

By clicking on the overview you get the option of enabling the pf for the specific employee by clicking on the edit icon.

On the Page of PF settings. You be able to cross-verify the settings of your PF eg the statutory minimum, employee PF contribution, employer PF contribution statutory minimum ceiling, etc

On the page of ESI setting you will be able to cross the details of ESI status.

choose the employee >> Payout
You will receive the OTP and give the OTP and the amount will be credited to the employee.

Note before you again do the payout please cross-check the status. If the status shows as unpaid or failed then proceed ahead after verifying with the employee.

How do I process Payroll ?

Here is the detailed video guide for “how to process payroll”

How to create a salary structure ?

Please follow these steps to create a salary structure.

Navigate to Payroll >> Setup Payroll >> Create Salary Structure.

Click on the Create New Structure option that you can see in the bottom left of your screen. Choose REGULAR or CONTRACT as per your preference.

Once a structure is added, you can define the BASE components as per your preference. Then, add all the components that are required (the “Add Component” option is at the bottom of the salary structure tab).

How do I add CTC in bulk ?

Step 1:Navigate to Payroll > Set up payroll > Assign structure.

Step 2: Click on Import and select the option to Update only CTC.

Step 3: Download the file to update the CTC structure.

Step 4: Update the CTC information in the downloaded file.

Step 5: Save the updated CTC structure.

Step 6: Click on Import again and select the updated file from My Files.

Step 7:Click Save to confirm the import of the updated CTC structure.

By following these steps, you can successfully update the CTC structure in your payroll system.

What is Payroll Software?

A payroll system is software that automates all computation and operations related to employee salary & taxes. A payroll system can help you calculate working hours and employee salary, generate payslips, and simplify tax computation.

What settings are editable under the Payroll section?

PF & ESI Settings
Switch your PF and ESI to On or Off depending upon your organization’s requirement.

PT Settings
Enable or disable PT settings depending on your company’s requirements. Moreover, you have an option for PT settings to apply to all states or choose specific ones.

Declaration Settings
Define the tax declaration settings for your organization by setting the declaration window, applicable to all or selected employees and if mandatory submit declaration proofs.

Payout Settings
Payout settings help you choose between bank transfer, cheque or cash payout modes for your employees.
Payslip settings: Define the default payslip format for your organization from a list of 4 predefined payslip formats.

Here is the detailed video guide:

Can I run payroll for different locations separately?

Payroll for all your organization’s locations can be run after verifying Leave & Attendance, Salary Revisions, Variable & Adhoc, Salary on hold, and Tax override details under the ‘Run Payroll’ tab. Additionally, filters on location can be applied for a more specific payroll run.

How does attendance integrate with Payroll?

Payroll is calculated basis the number of working days an employee has recorded. This is fully configurable.

What is the procedure for adding the salary details?

You can add salary components by navigating to Payroll >> Advance Settings >> Components.

You can create Base, recurring, variable, and AdHoc components by clicking on the respective tabs. You can define the created components by clicking on the component

Is it possible to reprocess a failed salary payout transaction?

Yes, the unsuccessful salary can be reprocessed.

Navigate to Please select the employee and click the Payout button to reprocess the salary.

How to set PF and ESI in salary?

Step 1: Navigate to Payroll > Advanced Settings.

Step 2: Access PF & ESI Settings

Click on PF & ESI Settings.

Step 3: Define PF and ESI Preferences

In this section, you can define the PF (Provident Fund) and ESI (Employees’ State Insurance) settings according to your company’s specific preferences.

By following these steps, you can customize the PF and ESI settings to align with your organization’s policies and requirements

How can I set daily and hourly wages?

Step 1: Access Payroll Setup

Navigate to Payroll > Setup Payroll.

Step 2: Create a New Salary Structure

Click on Create salary structure.

Step 3: Utilize Pre-Defined Template

You will find a pre-defined salary structure template specifically designed for hourly wages. This template will serve as a starting point for creating a customized salary structure that meets your organization’s needs.

How can I change the mode of Payment?

Please Navigate to Payroll >> Advance Settings >> Payout Settings>> Action >> Click on EDIT to change the payout method.

How to recurring deduction component in Payroll?

To create a new Recurring Deduction component, Please navigate to Payroll -> Advanced Settings -> Component -> Recurring.

What is a partner/multi-company account?

In a partner account, you can manage multiple entities under one main account.

An employee is still visible in payroll even after being marked inactive?

Please make sure to mention the termination and resignation dates from the employee’s work profile and then mark him/her inactive

I am not able to add/upload the details in the declaration as the system is giving me a message to contact HR?

Please contact your HR admin and tell him/her to open the window for a declaration from payroll>>advance settings>>Declaration settings

How to integrate the ICICI corporate account with Kredily?

Please click on settings present on the dashboard>>Bank integration>>Click on setup now for ICICI>> Enter corp, user and login ID then open your ICICI corporate account>> Connected banking>>Connected banking approvals>> Approve Kredily and enter OTP to approve after that please come back to the integration page and refresh the status.

How to add variables in salary?

You can define and add a variable salary component by navigating to Payroll >> Advance Settings >> Components >> Variable.

How to set the effective date for the Payroll cycle?

You can set the payroll effective date by navigating to Payroll >> Advance Settings >> Payroll Settings.

Steps to set the payout date?

Please navigate to Payroll >> Advance Settings >> Payroll Settings >> Pay Settings>> Set Payout date.

How can I make changes to my employees’ payslips?

No changes can be made once Payslips are generated. However, you can make changes to the salary components before processing the payroll and the same will appear in the payslips.

How many salary structures can we add ?

In Kredily’s ‘Free Forever plan‘ a maximum of one salary structure rule can be customized, whereas in the ‘Professional‘ or ‘Enterprise‘ Plan you can add an unlimited salary structure.

To create a salary structure,

  • open ‘Payroll’ from the dashboard
  • click on ‘Salary Structure
  • navigate to ‘Structure

click on ‘Create New Structure’  & create a new salary structure for your Organization.

 

Can I transfer salaries to non-ICICI Bank accounts also?

Yes, you can transfer salaries to other bank accounts as well.

How to change the tax scheme?

If you are on an old tax scheme, you can switch to a new tax scheme from Payroll > Declaration > Tax Scheme by consulting your HR.

I am unable to add the employees in adhoc/attendance/leaves in the payroll section?

Please check the status in the pay register for employees as it should be under pending and if it is under pending calculation or completed then please calculate/revert the pay register for employees.

Employee Help

Account

How do I log in to Kredily?

 Logging in to Kredily is a quick and secure process. Follow these simple steps to get started:

Step 1: Create an Account If you haven’t already, create an account by clicking on “Sign Up” and filling out the registration form.

Step 2: Enter Your Details Enter your email ID and phone number in the required fields.

Step 3: Receive an OTP You will receive a One-Time Password (OTP) on your registered phone number. This adds an extra layer of safety to the login process for your Kredily portal.

Step 4: Verify and Log In Enter the OTP and click on “Verify”. Once verified, you will be logged in to your Kredily account.

That’s it! You should now have access to your Kredily account. If you encounter any issues or have further questions, feel free to contact our support team.

How do I create my profile account in the dashboard?

Creating your profile in the dashboard is a straightforward process that helps you get started with Kredily. Follow these easy steps to set up your profile:

Step 1: Log in to Your Account Log in to your Kredily account using your registered email ID and password.

Step 2: Access the Dashboard Once logged in, click on the “Dashboard” tab to access your personalized dashboard.

Step 3: Click on the Profile Icon Click on the profile icon located at the top right corner of the dashboard.

Step 4: Fill in Your Profile Information Fill in the required fields, including your name, email ID, phone number, employment history, education and qualification information,  and other relevant details and documents.

Step 5: Upload Your Profile Picture (Optional) You can upload a profile picture to personalize your account. This is optional but recommended.

Step 6: Save Your Changes Click on the “Save” button to save your profile information.

That’s it! Your profile is now created, and you can access your dashboard to explore Kredily’s features and services. If you need any assistance or have questions, feel free to contact our support team.

How do I access my organization's profile and policies for employee reference?

 At Kredily, we understand the importance of keeping employees informed about their organization’s profile and policies. That’s why we’ve made sure to make all the necessary details available to you in the Company Profile section on the Kredily HR Portal.

Here’s how to access the information you need:

Step 1: Go to Company Profile Log in to your Kredily account and navigate to the Company Profile section on the Kredily HR Portal.

Step 2: Select the Section You Need Choose the section that contains the information you’re looking for, such as:

  • Overview: Get an introduction to your organization, its mission, and values.
  • Statutory Plans: Access information about your organization’s statutory plans, including benefits and entitlements.
  • Policies: Review your organization’s policies, including leave policies, code of conduct, and more.
  • Announcements: Stay up-to-date with the latest announcements and updates from your organization.

That’s it! You should now be able to access the information you need about your organization’s profile and policies. If you have any further questions or concerns, feel free to contact our support team.

How do I stay updated on company announcements, new policies, and updates?

Staying informed about company updates, announcements, and new policies is easy with Kredily! Here’s how to access the latest information:

Step 1: Go to Your Dashboard Log in to your Kredily account and navigate to your dashboard.

Step 2: Access Company Profile Click on the “Company Profile” tab on your dashboard.

Step 3: View Announcements and Policies In the Company Profile section, you’ll find the following tabs:

  • Announcements: This tab displays all the latest announcements and updates from your organization.
  • Policies: This tab contains all the company policies, including new and updated ones.

How do I use the Employee Directory and understand the overall organization structure?

At Kredily, we understand the importance of being able to find and connect with your colleagues easily. That’s why we’ve made it simple to use the Employee Directory and understand the overall organization structure.

Using the Employee Directory:

The Employee Directory is a powerful tool that allows you to search for and find specific employees within your organization. Here’s how to use it:

  • Search for Employees: Use the search bar to find employees by name, department, job title, or location.
  • View Employee Details: Once you’ve found the employee you’re looking for, you can view their details, including their contact information, job title, and department.

Understanding the Organization Structure:

Understanding the overall organization structure is critical to working effectively with your colleagues. Here’s how to get a better understanding of your organization’s structure:

    • View the Organization Chart: The organization chart provides a visual representation of your organization’s structure, showing how different teams and departments are connected.
    • Explore Team Members: Use the Employee Directory to explore team members and their roles, and get a better understanding of who’s working on what projects.
    • Access Contact Information: Having access to your colleagues’ contact information makes it easy to reach out to them when you need to collaborate or communicate.

Attendance

How do I manage and track my attendance logs and requests on Kredily?

Managing and tracking your attendance logs and requests on Kredily is a breeze. Here’s a step-by-step guide to help you do so:

Step 1: Access the Attendance Section

  • Go to the Dashboard: Log in to your Kredily account and navigate to the dashboard.
  • Click on the Attendance Section: Click on the Attendance section on the dashboard.

Step 2: View Attendance Logs and Requests

    • Get Details of Approved and Pending Requests: In the Attendance section, you can view the status of your attendance requests, including approved and pending requests.
    • View Attendance Analytics: You can also view analytics and insights about your attendance, including your attendance percentage, total working hours, and more.

What you can do in the attendance section?

  • View Attendance Logs: View your daily attendance logs, including the time you clocked in and out.
  • Track Your Attendance Requests: Track the status of your attendance requests, including leave requests, overtime requests, and more.
  • View Attendance Analytics: Get insights into your attendance patterns, including your attendance percentage, total working hours, and more.
  • Manage Your Attendance: Update your attendance logs, request leaves or overtime, and more.

How to login and logout in Kredily?

To access your Kredily account, follow these easy steps to log in and log out:

Logging In

Step 1: Access the Dashboard: Go to the Kredily dashboard.

Step 2: Find the Web Clock: Look for the web clock located at the top corner of the dashboard.

Step 3: Click to Login: Click on the web clock to log in to your Kredily account.

Logging Out

Click Again: Simply click on the web clock again to log out of your Kredily account.

Additional Attendance Tracking Methods:

Kredily offers a range of innovative attendance tracking methods, including:

1. Face Recognition System

2. Geo Fencing

3. Geo Tracking

4. Geo Tagging

5. Biometric

6. Auto Clocking

These advanced features ensure accurate and efficient attendance tracking, making it easy to manage your work hours and stay organized.

What to do if I forget to login or logout?

If you accidentally forget to log in or log out of your Kredily account, don’t worry! Here’s what you need to do:

Request Approval from Manager or HR

In case of a missed login or logout, you’ll need to send a request to your manager or HR for approval. This ensures that your attendance records are accurate and up-to-date.

Step 1: Notify Your Manager or HR: Reach out to your manager or HR representative and inform them about the missed login or logout. 

Step 2: Go to attendance > log > select the day > select ‘Get Approved’

Step 3: Select the exact anomaly reason, to facilitate the approval process

  • Mark as present
  • Mark exact time 
  • Mark as leave
  • Mark as LOP

Step 3: Fill exact login and logout timing with reason and save

Step 4: Wait for Approval: Your manager or HR will review your request and approve the corrected login or logout details

Leave

How do I manage my leaves on Kredily?

Managing your leaves on Kredily is a straightforward process. Here’s a step-by-step guide to help you navigate the leave management system:

Types of Leaves:

Kredily offers various types of leaves for employees, including:

  • Sick Leave
  • Casual Leave
  • Earned or Privileged Leave
  • And more

How to accessing the leave section?

To manage your leaves, follow these steps:

  • Go to the Leave Section: Navigate to the Leave section on your Kredily dashboard.
  • Log In: Log in to your account to access your leave information.

How to managing your leaves?

Once you’re in the Leave section, you can:

  • Check Your Available Leave Balance: View your current leave balance to plan your time off.
  • Make Leave Requests: Apply for leaves by selecting the type of leave you want to take and specifying the dates.
  • Review Your Leave History: View your past leave records, including approved and rejected requests.

How do I apply for leave?

 A: Applying for leave on Kredily is a quick and easy process. Here’s a step-by-step guide to help you apply for leave:

Step 1: Access the Leave Section

  • Go to the Dashboard: Log in to your Kredily account and navigate to the dashboard.
  • Click on the Leave Section: Click on the Leave section on the dashboard.

Step 2: Apply for Leave

  • Click on “Apply Leave”: In the top right corner of the Leave section, click on the “Apply Leave” button.
    • Enter Leave Details: Fill in the required fields, including:
      • Leave type (e.g., sick leave, casual leave, etc.)
      • Start and end dates of leave
      • Number of days of leave
      • Reason for leave (optional)
    • Add Any Additional Comments: If needed, add any additional comments or notes about your leave request.Pop-up Form: A pop-up form will appear, where you can fill in the details of your leave request.

Step 3: Fill in the Leave Request Form

Step 4: Submit Your Leave Request

  • Click “Submit”: Once you’ve filled in the form, click the “Submit” button to send your leave request to HR for approval.

Step 5: Wait for HR Approval

  • HR Review: Your leave request will be reviewed by HR, and you’ll receive an update on the status of your request.
  • Leave Sanctioned: If approved, your leave will be sanctioned, and you’ll receive a notification.

That’s it! Your leave request has been successfully submitted. If you have any questions or concerns, feel free to reach out to our support team.

 

How to check holiday calendar?

 If you want to check holidays in Kredily go to holiday calendar and simply select the month.

Payroll

How do you get details of financial information in Kredily?

In the Payroll section, you’ll have access to a comprehensive overview of your financial information, including:

  • Your current salary
  • Any applicable bonuses
  • A detailed salary breakdown
  • Historical salary adjustments
  • PF (Provident Fund) information
  • ESI (Employees’ State Insurance) information
  • Your payslip history

By following these steps, you’ll be able to easily access and review your financial information in Kredily.

How do I manage my tax details?

To manage your tax details in Kredily, follow these steps:

Step 1: Go to the Payroll section.

Step 2: Click on Income tax.

Step 3: Select Tax projection to view your tax projection details.

Step 4: Click on Tax Computation to compute your tax.

Additional Option:

If you want to view detailed component-wise income tax information, you can do so by:

Step 5: Go to the Advanced settings section.

In this section, you’ll find a breakdown of your income tax components, providing a more detailed understanding of your tax structure.

By following these steps, you’ll be able to effectively manage your tax details in Kredily.

Kredily Prime

Kredily Rewards

Insurance

Personal Loan

Credit Card

Early Salary

NPS

Wellness Card

What is Kredily Prime and what benefits does it offer?

Kredily Prime is a unique and exclusive feature of Kredily that provides a range of benefits to help you manage your finances, health, and wellness. With Kredily Prime, you can apply for various benefits, including:

  • National Pension System (NPS)
  • Loans
  • Insurance
  • Wellness and medical facilities
  • Credit cards
  • Vouchers and rewards

Kredily Prime is an additional feature that offers tax savings and financial support, making it an attractive option for those looking to optimize their financial well-being.

Advantages of Kredily Prime:

By subscribing to Kredily Prime, you can enjoy the following advantages:

  1. Cash Back: Earn cash back on your transactions and purchases.
  2. EMI Protection Plans: Get protection against unforeseen events that may affect your loan repayments.
  3. Tax Saving: Enjoy tax benefits on your investments and expenses.
  4. Premium Healthcare Facilities: Access top-notch healthcare facilities and services.
  5. Transparent Pricing: Get clear and transparent pricing for all services and products.And many more benefits!

    By joining Kredily Prime, you can experience a range of benefits that can help you save money, manage your finances, and improve your overall well-being.

 

Payroll

How do you get details of financial information in Kredily?

In the Payroll section, you’ll have access to a comprehensive overview of your financial information, including:

  • Your current salary
  • Any applicable bonuses
  • A detailed salary breakdown
  • Historical salary adjustments
  • PF (Provident Fund) information
  • ESI (Employees’ State Insurance) information
  • Your payslip history

By following these steps, you’ll be able to easily access and review your financial information in Kredily.

How do I manage my tax details?

To manage your tax details in Kredily, follow these steps:

Step 1: Go to the Payroll section.

Step 2: Click on Income tax.

Step 3: Select Tax projection to view your tax projection details.

Step 4: Click on Tax Computation to compute your tax.

Additional Option:

If you want to view detailed component-wise income tax information, you can do so by:

Step 5: Go to the Advanced settings section.

In this section, you’ll find a breakdown of your income tax components, providing a more detailed understanding of your tax structure.

By following these steps, you’ll be able to effectively manage your tax details in Kredily.

What documents can my employees submit?

 In addition to other identification documents, you can also upload the following documents to complete your profile:

  • Aadhaar Card: A government-issued unique identification number that serves as proof of identity and address.
  • PAN Card: A permanent account number card issued by the Income Tax Department, used for tax purposes.
  • Voter ID: A government-issued identification card that serves as proof of citizenship / residence /DOB
  • Passport: A government-issued travel document that serves as proof of identity and citizenship.
  • Education Certificate: Documents that verify your educational qualifications, such as diplomas or degrees.
  • Work Documents: Any other relevant documents related to your employment, such as offer letters, appointment letters, or experience certificates.

These documents can be uploaded to your profile, providing a comprehensive and accurate record of your identification and credentials.

Can I integrate with Biometrics?

Yes, you can integrate Kredily with your Biometrics machine.This integration typically requires installing biometric devices, such as fingerprint or facial recognition scanners, and configuring them to transmit attendance data to the payroll software. 

Here’s a step-by-step guide to integrate Kredily with your biometrics machine:

Step 1: Install Biometric Devices

Step 2: Integrate with Kredily Payroll Software

Step 3: Configure Attendance Rules

Step 4: Test the Integration

Step 5:  Monitor and Maintain

How to download the leave balance of all the employees or the individual employees?

For every new joinee, while assigning the leave rules and mentioning the effective date, the effective date should be the date of joining so that leave gets credited according to the pro database.

How to design and assign payroll in Kredily HRMS?

Step 1: Open the employee payroll tab & open the setup payroll tab.

Step 2: Select the pay cycle date and select if PF (add the employee contribution), ESI & PT are deducted, and turn on the toggle.

Step 3: Click on Create Structure and create a salary structure template, define the earning and deduction components with their calculations and save the changes.

Step 4: Click on the assign structure, select the required employees select the created salary structure and assign by applying the effective date.

How do I stay updated on company announcements, new policies, and updates?

Staying informed about company updates, announcements, and new policies is easy with Kredily! Here’s how to access the latest information:

Step 1: Go to Your Dashboard Log in to your Kredily account and navigate to your dashboard.

Step 2: Access Company Profile Click on the “Company Profile” tab on your dashboard.

Step 3: View Announcements and Policies In the Company Profile section, you’ll find the following tabs:

  • Announcements: This tab displays all the latest announcements and updates from your organization.
  • Policies: This tab contains all the company policies, including new and updated ones.

What are Insurance benefits and allowance you can avail with Kredily ?

 Kredily offers a range of insurance benefits that provide financial protection and peace of mind. These benefits include:

  • Personal accidental  protection – get 1 lakh insurance in just 24/year
  • Get daily hospital allowance during hospitalization – get 1000 daily cash in 19/year

Face Recognition Attendance

What is Kredeye?

KredEYE is a biometric technology system that uses facial recognition algorithms by taking pictures of people’s faces to accurately identify and compare them to a database of approved faces to track attendance.

Some benefits of KredEYE

  • Instant notification of in and out timings for accurate tracking
  • Eliminates the possibility of proxy attendance
  • Easily access attendance data on multiple devices 
  • KredEYE can speed up the check-in process, reducing wait times and saving employees’ time
  • KredEYE can reduce staffing costs and simplify the payroll process.

Kredily Prime

Kredily Rewards

What is Kredily’s discount voucher?

 Discount Voucher Gift in Kredily

Kredily offers an exciting Discount Voucher Gift program, providing users with a wide range of discounts across various categories. With this program, you can enjoy flat discounts on your purchases, making your shopping experience even more rewarding.

Categories

The Discount Voucher Gift program covers a diverse range of categories, including:

1. Jewellery – Get flat discounts on stunning jewellery pieces from top brands.

2. Entertainment – Enjoy discounts on movie tickets, event bookings, and other entertainment activities.

3. Travel – Explore new destinations with discounts on flight bookings, hotel stays, and travel packages.

4. Apparel – Update your wardrobe with discounts on clothing, footwear, and accessories from popular brands.

5. Accessories – Avail discounts on fashion accessories, gadgets, and other lifestyle products.

6. Healthcare – Get discounts on health and wellness services, medical consultations, and fitness programs.

7. E-commerce – Enjoy discounts on online purchases from leading e-commerce platforms.

8. Spa and Wellness – Relax and rejuvenate with discounts on spa treatments, massages, and wellness packages.

How to purchase kredily discount vouchers?

To purchase your Discount Voucher Gift, simply:

Step 1: Browse through the various categories and select the voucher you want to redeem.

Step 2: Check the terms and conditions of the voucher, including the discount amount and validity period.

Step 3: Choose payment mode and fill payment details

Step 4: Enjoy your discount and happy shopping

With Kredily’s Discount Voucher Gift program, you can indulge in your favorite activities and purchases while saving money. So, start exploring and redeeming your vouchers today!

How to redeem kredily discount vouchers?

Suppose you want to redee, PVR cinema E-Card gift 

To redeem your PVR e-Gift Card online, follow these easy steps:

Step 1: Visit PVR Website or App: Go to www.pvrcinemas.com or open the PVR App.

Step 2: Select Location and Movie: Choose your location and movie, and click on “Book Tickets”.

Step 3 : Select Cinema and Show Time: Pick your preferred cinema and show time.

Step 4: Select Seats: Choose your seats.

Step 5: Select F&B (Optional): Add food and beverages to your order, if desired.

Step 6: Select Gift Card Payment: On the payment page, select “Gift Cards” as your payment option.

Step7: Enter e-Gift Card Details: Enter the 16-digit gift card number and 6-digit PIN.

Step 8: Complete Transaction: The amount up to the e-Gift Card value will be deducted. If the card value exceeds the transaction amount, the balance can be used for future bookings. You can pay the remaining balance using other payment methods, including another PVR e-Gift Card.

Insurance

What are Insurance benefits and allowance you can avail with Kredily ?

 Kredily offers a range of insurance benefits that provide financial protection and peace of mind. These benefits include:

  • Personal accidental  protection – get 1 lakh insurance in just 24/year
  • Get daily hospital allowance during hospitalization – get 1000 daily cash in 19/year

How to buy Insurance schemes in Kredily ?

To purchase an insurance scheme from Kredily, follow these easy steps:

Step 1: Click on the “Buy Now” button to initiate the purchase process.

Step 2: Fill in the required personal details, including:

  • Name
  • Father’s Name

Click “Next” to proceed.

Step 3: Fill in your address details in the provided form.

Click “Next” to proceed.

Step 4: Click “Pay Now” to proceed to the payment gateway.

Step 5: Select your preferred payment option and fill in the required payment details based on the option chosen.

Once you’ve completed these steps, your insurance scheme purchase will be processed successfully.

Personal Loan

How to avail loan in Kredily?

 Step1: Click on the “Loan Option” button to initiate the loan application process.

Step 2: Fill in the required loan details, including:

  • Amount raised for loan
  • Purpose of loan
  • Salary details

Click the “Submit” button to proceed.

Step 3: Fill in the loan tenure and EMI details, including:

  • Tenure of loan
  • EMI details
  • Select bank from which you need to pursue the loan

Select and submit the details.

Step 4: Fill in your personal and salary details, along with the required documentation.

Step 5: Submit the completed form.

Once you’ve completed these steps, the bank will connect with you to further process your loan application.

Credit Card

Early Salary

NPS

What is NPS and how is it beneficial to you in Kredily?

 NPS, or National Pension System, is a tax-saving retirement plan that offers a unique opportunity to save for your future while reducing your tax liability. By investing in Kredily NPS, you can save up to ₹18,050 by paying just ₹2 ,500. Here are some key benefits of NPS:

  1. Tax Benefits: NPS offers tax benefits under Section 80C and Section 80CCD(1B) of the Income Tax Act, 1961. You can claim a deduction of up to ₹1.5 lakh under Section 80C and an additional deduction of up to ₹50,000 under Section 80CCD(1B).
  2. Flexibility: NPS offers flexibility in terms of investment options and withdrawal rules. You can choose from a range of investment options, including equity, corporate bonds, and government securities. 
  3. Low Cost: NPS is a low-cost investment option charged at 0.01% per annum, which is significantly lower than the charges levied by other retirement plans.
  4. Regular Income: NPS offers to receive a pension for life or opt for a lump sum withdrawal.
  5. Portability: NPS is a portable retirement plan, which means that you can continue to contribute to your NPS account even if you change jobs or move to a different city.
  6. Social Security: NPS is a social security scheme that aims to provide financial security to individuals after retirement.

How to apply in NPS?

Applying for NPS is easy! Just follow these simple steps:

  1. Click on the “Register Now” button.
  2. Mention the amount you are willing to contribute to NPS per month.

    3. Fill in the required personal and financial details.

       4.Choose your investment options and fund manager.

       5. Review and submit your application.

That’s it! You will receive a unique Permanent Retirement Account Number (PRAN) which will be used to track your NPS account. Start planning your retirement today and secure your financial future with NPS!

Wellness Card

What is Kredily IHO and how does Kredily benefit you?

At Kredily, we are committed to providing our customers with innovative solutions that promote their overall well-being. That’s why we offer the Indian Health Organisation (IHO).

IHO is a health saving medical card that Kredily provides, offering a saving benefit of ₹18,050 by paying only ₹2,500. IHO is a membership-based online healthcare marketplace that aims to make high-quality healthcare more affordable in India, with a focus on preventive healthcare. Some of the key benefits of IHO include:

  1. Unlimited Phone and Video Doctor Consultations: Get access to unlimited consultations with experienced doctors via phone or video calls.
  2. Mental Wellbeing Program: Take care of your mental health with our comprehensive wellbeing program.
  3. 20% Savings on Daily Medical Expenses: Enjoy discounts on your daily medical expenses, making healthcare more affordable.
  4. 2 Free OPD Check-ups: Get two free OPD check-ups with our network of doctors.
  5. Comprehensive Health Check-up with 60+ Tests: Get a thorough health check-up with over 60 tests to monitor your health.

How to register in IHO?

 To register in IHO, follow these simple steps:

  1. Click to register now: Start the registration process by clicking on the “Register Now” button.

     2. Confirm your consent: In the next step, you will be asked to confirm your consent for sharing your contact details, including your phone number and email address.

That’s it! By following these two easy steps, you can successfully register in IHO.

What is Kredily Wellness saver Card and how does Kredily benefit you?

 The Wellness Saver Card is a unique offering in Kredily that provides exclusive discounts and benefits on health and wellness services. With this card, you can enjoy significant savings on various wellness expenses, leading to a healthier and more cost-effective lifestyle.

You can avail benefits across various health and wellness brands : 

  • Practo – 20% off on consulatation 
  • Pharmeasy – 21% off on Pharma purchase 
  • TATA 1Mg – 10% off on medical purchase 
  • LensKart – 1 yr gold membership and 50% discount on selected products
  • Specsmaker – BOGO offer and additional 1000 off over 2500
  • Clove Dental – Dental checkup and Xray
  • Cult fit – Discount on Elite membership and 10% off on cult wearable 
  • Noise – 70% off on Noise wearable 

How can you avail benefits and discounts on wellness saver card in Kredily?

Wellness Saver Card (AB Multiply)

The Wellness Saving Card – AB Multiply is a health and wellness benefits program that offers discounts and savings on various health-related services and products from a network of partners.

How to Avail These Benefits

To avail the benefits of IHO and the Wellness Saver Card, simply follow these steps:

  1. Log in to your Kredily account.
  2. Click on the “Register Now” section.

3.  You will be asked to confirm your consent for sharing your contact details, including your phone number and email address. Confirm it by clicking “YES”

That’s it! Start enjoying the benefits of Kredily’s Wellness Saver Card today and take the first step towards a healthier, happier you!

What is Kredily Prime and what benefits does it offer?

Kredily Prime is a unique and exclusive feature of Kredily that provides a range of benefits to help you manage your finances, health, and wellness. With Kredily Prime, you can apply for various benefits, including:

  • National Pension System (NPS)
  • Loans
  • Insurance
  • Wellness and medical facilities
  • Credit cards
  • Vouchers and rewards

Kredily Prime is an additional feature that offers tax savings and financial support, making it an attractive option for those looking to optimize their financial well-being.

Advantages of Kredily Prime:

By subscribing to Kredily Prime, you can enjoy the following advantages:

  1. Cash Back: Earn cash back on your transactions and purchases.
  2. EMI Protection Plans: Get protection against unforeseen events that may affect your loan repayments.
  3. Tax Saving: Enjoy tax benefits on your investments and expenses.
  4. Premium Healthcare Facilities: Access top-notch healthcare facilities and services.
  5. Transparent Pricing: Get clear and transparent pricing for all services and products.And many more benefits!

    By joining Kredily Prime, you can experience a range of benefits that can help you save money, manage your finances, and improve your overall well-being.

 

How do I create my company’s Kredily account?

We have a simple 3-step process to help you create your company’s Kredily account.

Step 1: Go to Kredily’s home page > sign in 

Step 2: Complete the form with your Name, Company Name, Company Email ID, Company Website, and Company Size.

Step 3: Click on ‘Create Account’

What is the procedure for retrieving attendance information from the biometric machine?

With a standard setup, Kredily can automatically retrieve attendance swipes using our proprietary APK, KredSync, ensuring seamless integration and accurate data transfer.

Because of the penalty rules the employee leave balance is being mismatched? How to fix it as I don’t want any deduction from their bucket?

To revert a leave deduction, follow these steps:

Step 1: Navigate to Attendance > Automation Logs.

Step 2: Select the Employee for whom you want to revert the leave deduction.

Step 3: Check the Deduction of Leave to verify the details of the deduction.

Step 4: Click Revert to restore the original leave balance.

Step 5: The employee’s Old Balance will be restored, and you will be able to see the updated balance.

How to upload documents under the declaration tab?

 Declaring Tax Scheme and Submitting Proofs

To declare your tax scheme and submit required proofs, follow these steps:

Step 1: Access Employee Payroll Tab

Open the Employee Payroll tab in your Kredily HRMS dashboard.

Step 2: Navigate to Declaration Tab

Click on the Declaration tab within the Employee Payroll section.

Step 3: Choose Your Tax Scheme

Select your preferred tax scheme from the available options:

  • Old Tax Scheme
  • New Tax Scheme

Step 4: Submit Required Proofs

Upload and submit the necessary proofs to support your tax scheme declaration. This will ensure that your tax deductions are accurate and compliant with regulatory requirements.

How do I use the Employee Directory and understand the overall organization structure?

At Kredily, we understand the importance of being able to find and connect with your colleagues easily. That’s why we’ve made it simple to use the Employee Directory and understand the overall organization structure.

Using the Employee Directory:

The Employee Directory is a powerful tool that allows you to search for and find specific employees within your organization. Here’s how to use it:

  • Search for Employees: Use the search bar to find employees by name, department, job title, or location.
  • View Employee Details: Once you’ve found the employee you’re looking for, you can view their details, including their contact information, job title, and department.

Understanding the Organization Structure:

Understanding the overall organization structure is critical to working effectively with your colleagues. Here’s how to get a better understanding of your organization’s structure:

    • View the Organization Chart: The organization chart provides a visual representation of your organization’s structure, showing how different teams and departments are connected.
    • Explore Team Members: Use the Employee Directory to explore team members and their roles, and get a better understanding of who’s working on what projects.
    • Access Contact Information: Having access to your colleagues’ contact information makes it easy to reach out to them when you need to collaborate or communicate.

How to buy Insurance schemes in Kredily ?

To purchase an insurance scheme from Kredily, follow these easy steps:

Step 1: Click on the “Buy Now” button to initiate the purchase process.

Step 2: Fill in the required personal details, including:

  • Name
  • Father’s Name

Click “Next” to proceed.

Step 3: Fill in your address details in the provided form.

Click “Next” to proceed.

Step 4: Click “Pay Now” to proceed to the payment gateway.

Step 5: Select your preferred payment option and fill in the required payment details based on the option chosen.

Once you’ve completed these steps, your insurance scheme purchase will be processed successfully.

Letter Generation

How do I generate letters in the letter generation module?

To generate a letter, follow these steps:

Step 1: Navigate to the Letter Generation section.

Step 2: Choose the type of letter you want to create from the available options ( Ex- Confirmation letter / Employment letter / Relieving Letter / Increment Letter etc)

Step 3: Select the employee type that corresponds to the letter.

Step 4: Kredily already has a default template for each type of letters, you can opt for that or create a new template accordingly.

Step 4: Click the ‘Preview’ button to review the letter.

Step 5: Once you’re satisfied, click ‘Generate’ to create the letter.

What is the first thing that I should do after signing up on Kredily?

 After your details are verified and your account is created, you’ll be asked to set a password for your account. Once you’ve set your password, you’ll be redirected to your account’s dashboard.

From the dashboard, you can go through the product tour to understand the platform better. You can also watch our detailed demo videos or go through our product documentation, to know the Kredily platform and its various features.

signing up

How to add LOP while running Payroll ?

To enable leave of pay (LOP) follow these steps:

Step 1:  Go to Run Payroll

Step 2: Select Leave & Attendance

Step 3: Attendance, then click ‘Add employee’, search for the relevant employee, and enter the corresponding number of LOP days.

LOP

How does the enchantment system work with Kredily ?

Kredily’s carry-forward feature allows you to decide whether to align the carry-forward of unused leave balances with your organization’s Financial Year or the standard Calendar Year. Additionally, you can set limitations on the number of leaves that can be carried forward to ensure alignment with your organization’s leave policy.

How to open the declaration window?

Step 1: Go to the Payroll tab.

Step 2: Open the payroll advance settings.

Step 3; Open the declaration settings.

Step 4: Turn on the declaration window, select the edit option, select the window cycle (Monthly/yearly), select whether apply to all or selective employees, check if you want to turn on the mandatory proof submission  & save the changes.

How do I manage and track my attendance logs and requests on Kredily?

Managing and tracking your attendance logs and requests on Kredily is a breeze. Here’s a step-by-step guide to help you do so:

Step 1: Access the Attendance Section

  • Go to the Dashboard: Log in to your Kredily account and navigate to the dashboard.
  • Click on the Attendance Section: Click on the Attendance section on the dashboard.

Step 2: View Attendance Logs and Requests

    • Get Details of Approved and Pending Requests: In the Attendance section, you can view the status of your attendance requests, including approved and pending requests.
    • View Attendance Analytics: You can also view analytics and insights about your attendance, including your attendance percentage, total working hours, and more.

How to avail loan in Kredily?

 Step1: Click on the “Loan Option” button to initiate the loan application process.

Step 2: Fill in the required loan details, including:

  • Amount raised for loan
  • Purpose of loan
  • Salary details

Click the “Submit” button to proceed.

Step 3: Fill in the loan tenure and EMI details, including:

  • Tenure of loan
  • EMI details
  • Select bank from which you need to pursue the loan

Select and submit the details.

Step 4: Fill in your personal and salary details, along with the required documentation.

Step 5: Submit the completed form.

Once you’ve completed these steps, the bank will connect with you to further process your loan application.

Admin Help

Accounts

How to delete employees permanently?

To remove an employee profile from your directory, follow these steps:

Step 1: Access the Directory

Navigate to the Directory page, where you can view a list of all employees in your organization.

Step 2: Select the Employee

Choose the employee profile you want to delete from the directory. Make sure to select the correct employee to avoid any errors.

Step 3: Initiate Deletion Request

Click on the Delete option next to the employee’s name. This will send a deletion request to the CEO for approval.

account

Step 4: CEO Approval

The CEO will receive the deletion request and review it. Once approved, the employee profile will be deleted from the directory.

How to delete account

Important: Deletion of an employee profile is a permanent action and cannot be undone. Please ensure that you have the necessary permissions and have verified the employee’s information before initiating the deletion request.

How to add a holiday list in Kredily HRMS?

To set up your holiday calendar, follow these easy steps:

Step 1: Access the Menu

Click on the hamburger icon located on the left side of the home page. This will open up the main menu.

Step 2: Select Holiday Calendar

From the menu, choose the Holiday Calendar option. This will take you to the holiday calendar page.

Step 3: Navigate to holiday List Tab

Once the holiday calendar page is open, select the Holiday List tab. This is where you’ll manage your organization’s holidays.

Step 4: Add Holidays

You can add holidays to your calendar in two ways:

  • Bulk Upload: Download the Excel template, fill in the holiday details, and upload the file to add multiple holidays at once.
  • Individual Entry: Add holidays one by one by filling in the required details.

 

 

How to make an employee inactive?

Making an Employee Inactive: A Streamlined Guide

  1. Find the Employee: Head to the employee directory or search function and locate the employee you want to set as inactive.
  2. Initiate Bulk Edit (Optional): If you’re inactivating multiple employees, check if your system offers a bulk edit option to save time. Otherwise, proceed to step 3 for single-employee edits.
  3. Select the Employee(s): Choose the employee(s) you want to mark inactive, either by selecting them individually or using the bulk edit options.
  4. Edit Employee Status: Locate the field for employee status (often the 7th field) and change it to “Inactive” or the designated option for this purpose.
  5. Set the Effective Date: Don’t forget to specify the date when the employee’s inactive status will take effect.
  6. Save and Confirm: Finalize the process by saving the changes you made to the employee record(s). Double-check the information, especially the effective date, before saving.

 

What documents can my employees submit?

 In addition to other identification documents, you can also upload the following documents to complete your profile:

  • Aadhaar Card: A government-issued unique identification number that serves as proof of identity and address.
  • PAN Card: A permanent account number card issued by the Income Tax Department, used for tax purposes.
  • Voter ID: A government-issued identification card that serves as proof of citizenship / residence /DOB
  • Passport: A government-issued travel document that serves as proof of identity and citizenship.
  • Education Certificate: Documents that verify your educational qualifications, such as diplomas or degrees.
  • Work Documents: Any other relevant documents related to your employment, such as offer letters, appointment letters, or experience certificates.

These documents can be uploaded to your profile, providing a comprehensive and accurate record of your identification and credentials.

How do I create my company’s Kredily account?

We have a simple 3-step process to help you create your company’s Kredily account.

Step 1: Go to Kredily’s home page > sign in 

Step 2: Complete the form with your Name, Company Name, Company Email ID, Company Website, and Company Size.

Step 3: Click on ‘Create Account’

What is the first thing that I should do after signing up on Kredily?

 After your details are verified and your account is created, you’ll be asked to set a password for your account. Once you’ve set your password, you’ll be redirected to your account’s dashboard.

From the dashboard, you can go through the product tour to understand the platform better. You can also watch our detailed demo videos or go through our product documentation, to know the Kredily platform and its various features.

signing up

How to edit account details?

To update employee bank details, follow these steps:

Step 1: Navigate to Payout Settings

  • Go to Payroll > Advance Settings > Payout Settings

Step 2: Edit Employee Bank Details

You have two options to edit employee bank details:

  • Edit individually: Click on the EDIT button next to each employee’s name to update their bank details one by one.
  • Edit in bulk: Click on the IMPORT button to download an Excel sheet, make the necessary changes, and then upload the updated sheet.

By following these steps, you can easily update employee bank details in the payroll system.

edit account details

Where is my employee data stored?

All employee data is securely stored in the Company Directory, providing a centralized location for easy access and management of employee information.

Company Directory

How do I add Designation ?

To configure designations for your organization, follow these steps:

Step 1: Go to Company Profile

Step 2: Click on Designations

Step 3: Select Add Designations

Step 4: Enter the designations that exist within your organization

 add Designation

Is there any limitations for the number of Designations that i can add?

You can add any number of designations as needed, without restrictions. The system allows for multiple designations to be created, giving you the flexibility to accommodate your organization’s specific requirements.

number of Designations

What is a partner/multi-company account?

With a partner account, you can centrally manage multiple entities from a single, convenient location. This allows you to oversee and control various entities under one main account, streamlining your operations and increasing efficiency.

partner/multi-company account

What are the charges for partner/multi-company account?

Enjoy the convenience of a multi-company/partner account with our Enterprise plan, completely free of charge. However, for our Professional and Free Forever plans, a small fee of Rs. 10/user/month applies, providing you with the flexibility to manage multiple entities while keeping costs minimal.

How to merge the company with the multi-company account?

Please drop an email to support@kredily.com from both account registered email addresses and mention both email addresses in both emails and these emails should be sent to support separately.

Can my employees update their current and permanent address without providing address proof?

Absolutely! We recognize that not all required documents may be readily available when your employees are completing their profiles. While we encourage them to upload the necessary documents during the onboarding process, we understand that this might not always be possible.

To ensure efficient management, we recommend that you encourage your employees to add the missing documents at a later time. This will help maintain accurate and up-to-date records, making it easier for you to manage your team’s information.

update their current and permanent address

As a HR admin what information can I see on my employee’s profile page?

 As an HR admin, you have access to a wealth of information about your employees, including:

  • Personal details: View the personal information added by each employee
  • Work details: Access their work-related information, such as job titles and roles
  • Team details: See which teams they are a part of and their corresponding team members
  • Education & family details: Review the educational background and family information provided by each employee
  • Document repository: View all documents uploaded by employees, including identification, certifications, and other relevant files
  • Leave history: Track each employee’s leave history, including past and upcoming absences
  • Payroll history: Access a record of each employee’s payroll history, including salary and benefit information

With this comprehensive visibility, you can efficiently manage your workforce and make informed decisions.

employee’s profile

Where can I search for an employee’s details?

To view an employee’s information, follow these simple steps:

Step 1: Navigate to the Directory: Start by accessing the Directory section of our platform.

Step 2: Search for the Employee: Enter the employee’s name in the search bar to quickly find their profile.

Step 3: Click on the Employee’s Name: Select the employee’s name from the search results to access their dedicated page.

This will take you to a comprehensive page displaying all the details about that particular employee, including their personal information, work details, team assignments, education, family details, uploaded documents, leave history, and payroll history.

employee’s profile

What is the use of the directory?

The ‘Directory’ is a comprehensive list of all employees within your organization, accessible to everyone using Kredily. This centralized hub provides a convenient way for employees to connect with each other and access essential information.

By default, the Directory displays the following details for each employee:

  • Name
  • Department
  • Designation
  • Manager
  • Location

You have the option to extend visibility to include additional details, such as:

  • Phone Number
  • Email ID
  • Social Profile Links (e.g., LinkedIn, Twitter, etc.)

This flexibility allows you to tailor the Directory to your organization’s specific needs, promoting collaboration and communication among employees.

use of the directory

What details can I bulk edit in the directory?

No, not at all! Rest assured, we understand the importance of maintaining confidentiality when it comes to employee-submitted documents. These sensitive documents are only accessible to authorized personnel within your organization.

Directory Access: Limited to Essential Information

Through the Directory application, employees can only view the following basic information about their colleagues:

  • Name
  • Department
  • Designation
  • Manager
  • Phone Number
  • Email ID
  • Social Profile Links
  • Location

This limited access ensures that sensitive information remains protected, while still allowing employees to access essential contact details and organizational information.

My employees have uploaded sensitive documents. Is that visible too in the directory?

No, not at all! Rest assured, we understand the importance of maintaining confidentiality when it comes to employee-submitted documents. These sensitive documents are only accessible to authorized personnel within your organization.

Directory Access: Limited to Essential Information

Through the Directory application, employees can only view the following basic information about their colleagues:

  • Name
  • Department
  • Designation
  • Manager
  • Phone Number
  • Email ID
  • Social Profile Links
  • Location

This limited access ensures that sensitive information remains protected, while still allowing employees to access essential contact details and organizational information.

How do I view employees who no longer work for my organization?

When an employee leaves your organization, their Employment Status is automatically set to ‘Inactive’. This ensures that their information is still retained, but they are no longer considered active employees.

To access a comprehensive list of all employees, including those who are no longer with your organization, simply:

  1. Check the ‘Include Inactive Employees’ checkbox.
  2. Refresh the page.

This will display a complete list of all employees, both active and inactive, providing a unified view of your organization’s entire workforce.

view employees work

What is the onboarding timeline?

Streamlined Onboarding Process

Get started with our platform quickly and easily! The onboarding process is designed to be simple and can be completed on the same day you create your account.

Preparing Your Employee Data

To facilitate a smooth onboarding experience, we require you to compile your employees’ data in an Excel sheet using our provided template. This will ensure that all necessary information is accurately captured and uploaded to our system.

By taking a few minutes to prepare your employee data, you’ll be able to complete the onboarding process efficiently and start enjoying the benefits of our platform right away.

How do I add employees in bulk ?

To add your employees’ data in bulk, follow these simple steps:

Step 1: Access the Bulk Add Feature: Navigate to the Directory section and click on Bulk add.

Step 2: Download the Template: Click on Download excel to retrieve our pre-formatted template.

Step 3: Update the Template: Fill in the required information for each employee in the downloaded Excel sheet.

Step 4: Upload the Completed Template: Once you’ve updated the template, upload it back to our system.

By following these steps, you’ll be able to quickly and efficiently add your employees’ data in bulk.

add employees in bulk

Where do I add employees?

Option 1: Add a Single Employee

For individual additions, simply navigate to the Dashboard and click on Add Employee. This will guide you through a quick and easy process to add a single employee.

Option 2: Bulk Add Multiple Employees

For adding multiple employees at once, head to the Directory section and select Bulk Add. From there, you can:

  • Download our pre-formatted Excel template
  • Fill in the required employee details
  • Upload the completed template to import the data into our system

Choose the option that best suits your needs and add your employees with ease!

What is my profile page?

Your Personal Profile Page

My Profile is a dedicated page that showcases your personal profile, visible to others within your organization. This page serves as a digital identity, providing a snapshot of your professional presence.

Employee Profiles

Similarly, each of your employees will have their own My Profile page, reflecting their individual personal profiles. This centralized platform allows for easy access to employee information, fostering a sense of community and collaboration within your organization.

What all fields can my employees edit in their profiles?

 Empower your employees to take control of their personal information with our intuitive profile management system. They can easily edit and update their:

  • Personal details: Name, Date of Birth, Blood Group, Gender, Marital Status, Personal Email ID, Phone Number, and Current/Permanent Address
  • Social profiles: Link their other social media profiles to their employee profile

Additionally, they can:

  • Showcase their educational background under the Education tab
  • Add emergency contact or family contact information under the Family tab
  • Upload important documents, including:
    • ID proofs
    • Certifications
    • Work-related documents

in the Documents section.

Is it necessary to add Education and Family details?

While not made mandatory, it is highly recommended to encourage your employees to complete their profile with all their education and family details. This ensures that all details are readily available along with the necessary contact information of family members in case of emergencies.

Education and Family details

What documents can my employees upload?

Streamline employee documentation with our easy-to-use upload feature. Your employees can securely upload the following necessary ID proofs:

  • Relevant photo ID
  • Date of Birth proof
  • Current Address proof
  • Permanent Address proof

Additionally, they can upload documents related to:

  • Certifications: Showcase their professional development and skills by uploading certificates of completed courses, training, or certifications
  • Work-related documents: Store and manage important work-related documents, such as contracts, agreements, or other relevant papers, in one convenient location.

employees upload

How to modify the employee contact number?

Update Your Phone Number in 4 Easy Steps

Step 1: Head to My Profile

Step 2: Click on Contact Info

Step 3: Select Edit

Step 4: Enter your new phone number and save changes

employee contact number

I am unable to add the IFSC code?

 Please drop an email to support@kredily.com by mentioning the IFSC code and we will add the IFSC code to the database then after that you will be able to add the IFSC code in my profile section

Can I add employees without completing my company profile?

No, we’re sorry but, you can not add your employees to your Kredily account before setting up your company profile. This is a one-time process, and we recommend you complete this first.

To set up your company profile, you’ll have to complete the following sections

  • Overview: Covers your company’s essential information such as registered name, company email, company number, website, domain name, and links to your company’s social handles.
  • Address: List the registered company address and addresses of other branches/offices your company might have.
  • Department: Define all the departments and sub-departments of your company.
  • Designation: Define designations that are needed for your company.
  • Bank Details: This section holds the account details of your company.
  • Statutory Info: Add statutory details such as entity type, CIN, date of incorporation, company Pan, company TAN, company GSTIN, directors, and auditors.
  • Admin: The company’s CEO and CFO will always have admin access to Kredily. You can also add the necessary team members as HR or Finance admins.
  • Policies: Define company-wide policies such as leave policy, reimbursement policy, and any other policy critical to your company.
  • Settings: Set the work week structure of your organization and make company-wide announcements.

Can I add more than one address for my company?

Yes, you most certainly can. While there can only be one registered address of your company, you can add additional addresses stating the address of your company’s other branches/offices.

Add address for my company

How do I make sure all my employees know the standard company policies?

Company policies that all employees are to be informed of can be uploaded under the ‘Policies’ section in the ‘Company Profile.’ These uploaded policy documents can now be viewed and downloaded by your employees for their reference.

standard company policies

How many admins can my Kredily account have?

Under the ‘Admins’ section in ‘Company Profile,’ you’ll find there are 3 admin roles that can be assigned.

  • CEO: There can be only one CEO for an organization, and is an HR admin by default. The CEO can view/edit all employee information, approve/reject leave requests, and add/remove admins.
  • HR Admin: The HR Admin can view/edit all employee information,  approve/reject leave requests, and add/remove admins. You can add as many HR Admins as required.
  • Finance Admin: The Finance Admin can view the salary, bank details and uploaded ID proofs of employees. You can add as many Finance Admins as required.

admins' account

What’s the difference between HR Admin and Finance Admin? How to add more Admins?

 The HR Admin assigned can view sensitive employee information, edit employee profiles, approve/reject leave requests, and add/remove admins. Whereas, a Finance Admin can see an employee’s salary, bank account details and sensitive information, PAN Card, and ID proofs, submitted by the employee.

To add more Admin click on “ADD” option and fill the admin’s details.

HR Admin and Finance Admin

 

 

How to create and assign a work week?

To create a new work week cycle, open your ‘Company Profile’ under the ‘Settings’ section you’ll find the ‘Work Week’ tab with an additional ‘Create Work Week’ tab.

Here, you can view all predefined ‘Work Weeks’, and set a particular workweek as ‘Company Default’ by clicking on the ‘Set As Company Default’ button. You can also create a customized workweek rule by clicking on the ‘Create New Rule’ button

To assign a work week, click on the ‘Assign Work Week’ tab, this will redirect you to a list of all the employees in your organization along with their department, location, employment type, and currently applied rule.

To change/add a workweek rule, you can follow the steps below

Step 1: Select the employee(s) to whom you need to assign the workweek rule. 

Step 2: Click on ‘Assign Rules’

Step 3: Select the workweek rule to be applied. 

Step 4: Set the rule’s effective date and click ‘Apply.’

The selected workweek rule will be assigned to the selected employee(s)

assign a work week

Can I add multiple companies?

No, you cannot add multiple companies under the same account on Kredily. Each account is designed to manage a single company’s HR and payroll processes. If you need to manage multiple companies, you will need to create separate accounts for each company.

Why?

  • Security and Data Integrity: To ensure the security and integrity of your company’s data, we require each company to have its own separate account.
  • Customization and Configuration: Each company has its unique HR and payroll requirements, and separate accounts allow for customized configuration and setup.

 

How I remove myself from HR admin/CEO access?

To remove yourself from HR Admin/CEO access on Kredily, please follow these steps:

Step 1: Prepare the Request

  • Verify Your Email Address: Ensure you are using the same email address that is registered with Kredily.

Step 2: Send an Email to Support

  • Send an Email: Drop an email to support@kredily.com from your registered email address.
  • Request Removal: Clearly mention that you want to remove yourself from HR Admin/CEO access.

Remove Admin

How can I add the add-ons for my account?

Accessing Your Plan Details on Kredily

To view your plan details and add-ons on Kredily, follow these easy steps:

Step 1: Click on Your Profile

Click on your profile picture or username located in the top right-hand corner of the Kredily page.

Step 2: Select “My Plan”

From the dropdown menu, click on “My Plan”.

Step 3: View Plan Details and Add-ons

You will be directed to a page displaying your plan details and add-ons.

That’s it! By following these steps, you can easily access your plan details and add-ons on Kredily.

add-ons for my account

Attendance

How to add a holiday list in Kredily HRMS?

Step 1 :  Click on the hamburger on the left side of the home page.

Step 2 : Select the holiday calendar option in it.

Step 3 : Once the holiday calendar is open, select the holiday list tab

Step 4: Add the holiday list by downloading the Excel format

Step 5 : You can also fill manually by ‘Add Holiday’ option

 

What is Kredeye?

Kredeye is a biometric technology system that uses facial recognition algorithms by taking pictures of people’s faces to accurately identify and compare them to a database of approved faces to track attendance.

Some benefits of Kredeye:

  • Instant notification of in and out timings for accurate tracking
  • Eliminates the possibility of proxy attendance
  • Easily access attendance data on multiple devices 
  • KredEYE can speed up the check-in process, reducing wait times and saving employees’ time
  • KredEYE can reduce staffing costs and simplify the payroll process. 

Can I integrate with Biometrics?

Yes, you can integrate Kredily with your Biometrics machine.This integration typically requires installing biometric devices, such as fingerprint or facial recognition scanners, and configuring them to transmit attendance data to the payroll software. 

Here’s a step-by-step guide to integrate Kredily with your biometrics machine:

Step 1: Install Biometric Devices

Step 2: Integrate with Kredily Payroll Software

Step 3: Configure Attendance Rules

Step 4: Test the Integration

Step 5:  Monitor and Maintain

What is the procedure for retrieving attendance information from the biometric machine?

With a standard setup, Kredily can automatically retrieve attendance swipes using our proprietary APK, KredSync, ensuring seamless integration and accurate data transfer.

How to add LOP while running Payroll ?

To enable leave of pay (LOP) follow these steps:

Step 1:  Go to Run Payroll

Step 2: Select Leave & Attendance

Step 3: Attendance, then click ‘Add employee’, search for the relevant employee, and enter the corresponding number of LOP days.

LOP

How to integrate ESSL with Kredily ?

Step 1: Go to ‘Attendance’ in the main menu

Step 2: Click on ‘Settings’

Step 3: Select ‘Download Software’

Step 4: Install the software on your device

ESSL

What are the charges for Bio-metric integration?

Our biometric integration charges are competitively priced as follows:

 One time setup fees Rs. 5000 + GST/Company + Rs. 5000/year for Data Sync Cost 

What is the basic requirement/charges/how data will sync for bio-metric integration?

Requirements: 

  • Windows system with 8.1 or Above
  • Etime Track Lite/Smart Office software installed in system 
  • SQL server Management studio installed/MS-Access 
  • Server Name, User Name, Password, Database Name Charges: 

Charges:

  • One time setup fees Rs. 5000 + GST/Company + Rs. 5000/year for Data Sync Cost 

Data Syncing: 

  • MS-Access – Data will get synced once it is downloaded from software 
  • MS SQL – Data will get synced automatically

 

Sample for Etime track lite software:

bio-metric integration

URL Based Etime Track Lite which will not work:

How to check if my rules are set up according to the financial year or the calendar year?

Here are the steps in:

Step 1: Go to ‘Leave’ in the main menu • 

Step 2: Click on ‘Settings’ 

Step 3: Enable the option to follow a financial year (if desired) 

Step 4: If not enabled, the system will default to a calendar year

 calendar year

Why there is an error that says you are out of GEO fencing range even while trying to clock in from the exact office location? Can we change the radius?

Please note that this action requires backend assistance. To proceed, kindly raise a support ticket by emailing support@kredily.com and our team will be happy to assist you from the backend.

What is Geo-Tagging?

Geo-Tagging in payroll software refers to the feature that allows employers to track and record the physical location of their employees while they are clocked in for work, using GPS coordinates. This helps to ensure accurate attendance tracking, especially for remote or mobile workers.

Benefits of Geo-Tagging:

  • Ensures that employees are physically present at the designated work location
  • Improved Compliance such as tracking hours worked, breaks, and overtime
  •  It helps to prevent fraudulent clock-ins and provides an additional layer of security
  • By tracking employee locations, employers can identify areas of inefficiency and optimize workflows
  • Automated Geo-Tagging reduces the need for manual timesheets and attendance tracking, freeing up HR and payroll staff to focus on more strategic tasks.

Is it possible to execute payroll after overriding the LOP absence days?

Yes, Payroll processing can proceed after manually overriding the absent days to deduct the corresponding payment loss.

 

How can I assign working hours to employees?

 Step 1: Access the Attendance Rules Section + Navigate to Attendance >> Rules >> Create Rule

Step 2: Define the Rule + Create a new rule and configure its settings as needed

Step 3: Apply the Rule + Click on Apply Rule + Select the employees to whom the rule will be applied

Step 4: Set the Effective Date + Enter the effective date for the rule to take effect

Step 5: Assign the Rule + Assign the rule to the selected employees

working hours

Can I add attendance manually in Kredily ?

Yes, It is possible to import attendance logs in bulk using an Excel spreadsheet, allowing for manual upload

attendance manually

Can I create multiple shift rules for my employees?

Yes, you can create multiple shift rules for your employees as per your organization’s policies.

From your dashboard open the ‘Attendance’, click on the ‘Rules’ tab, and select ‘Create New Rule.’ Now, you can custom-create an attendance rule that caters to your requirements.

For a detailed explanation of how to create shift rules check out our user guide on Attendance.

multiple shift rules

Do I have to follow the default attendance rule given by Kredily?

 No, absolutely not! The predefined attendance rules are provided for your reference and understanding only. You cannot modify them.

You can create your own rules. You can delete the predefined rules and create new ones that cater to your organization’s specific needs.

Important consideration: Before deleting an attendance rule, ensure that it is not currently applied to any of your employees.

 

Can employees regularize their anomalies in attendance?

Yes, Employees are permitted to regularize their attendance anomalies, but only after submitting a valid reason to their managers for approval.

Consequences of invalid reason: If an employee fails to provide a legitimate reason for their attendance anomaly, the predefined leave deduction rules will be automatically applied.

Is there a way to track my employees hours at work?

Yes, you can track your employees in-time, out-time, and work duration in the ‘Attendance’ application.

However, to keep track of your employees’ hours at work, we recommend you encourage your employees to clock-in at the start of each day by clicking ‘Web Clock-in’ on their dashboard and clock-out at the end of each day.

How can I see all the attendance anomalies of an employee in this month?

To access employee attendance information, follow these steps:

Step 1: Navigate to Attendance >> Approvals to view attendance anomalies.

Step 2: Use the “View more logs” feature to filter by a specific date range.

Step 3: To view resolved anomalies (approved or rejected), select the “Show closed anomalies” option.

Is it possible to change the clock-in-time?

You can change the clock-in time of the attendance rule by navigating to the Attendance >> Rules.

However, if an employee wants to change their login time, they can apply for regularization.

 change the clock-in-time

What do you mean by penalty rules?

Penalty Rules for Attendance Non-Compliance

Implement penalty rules to ensure employees adhere to designated login and logout times, as well as meet minimum work duration requirements. If an employee fails to comply, these rules can trigger deductions in their leaves or salaries.

To activate this feature, follow these steps:

Step 1: Go to Attendance > Rule

Step 2: Enable the Penalty Rule feature to enforce attendance compliance and automate deductions for non-compliance.

penalty rules

What IP restriction do?

IP restriction is a security feature that limits access to a system, network, or application to only allow logins from specific IP addresses. It’s a way to control who can access a particular resource by filtering incoming traffic based on the IP address of the requesting device.

IP restriction limits access to a system, network, or application to only allow logins from specific IP addresses from attendance>>rules>>Advanced setting>>Enable IP restriction

 IP restriction

How to enable overtime?

Overtime refers to the extra time worked by an employee beyond their regular working hours. It’s the time spent working beyond the standard work duration, and it’s usually compensated at a higher rate than regular working hours.

How to Enable Overtime:

Step 1: Go to Attendance > Attendance Rules > Advanced Settings.

Step 2: Scroll down to the Overtime section.

Step 3: Toggle the switch to Enable Overtime.

Step 4: Configure the overtime settings as per your organization’s policies.

By enabling overtime, you can track and manage the extra hours worked by your employees, ensuring that they’re fairly compensated for their hard work.

Overtime

How will my employees mark attendance using Kredily ?

 Kredily has various methods to provide employees with flexible and convenient ways to mark their attendance using Kredily’s attendance software. You can opt any one of the following according to your feasibility: 

  1. Web Clocking: Employees can mark their attendance through a web-based platform using their login credentials.
  2. Selfie Clocking: Employees can mark their attendance by taking a selfie, which is then verified and recorded by the system.
  3. Geo Tagging: Employees can mark their attendance by checking-in to a specific location using GPS coordinates.
  4. Geo Fencing: Employees can mark their attendance automatically when they enter or exit a designated geographic boundary.
  5. Geo Tracking: Employees can mark their attendance by tracking their location in real-time using GPS.
  6. Facial Recognition System (KredEYE): Employees can mark their attendance using facial recognition technology, which verifies their identity and records their attendance.
  7. Auto Logging: Employees can mark their attendance automatically using their login credentials, eliminating the need for manual check-in.
  8. Biometric: Employees can mark their attendance using biometric authentication methods such as fingerprint or iris scanning.

But the simplest one is Web Clock-in where your employees will be able to Web Clock-in by clicking on the Web Clock button.

Log in

How to apply attendance regularization?

Step 1: Access Attendance Logs

  • Click on Attendance > Attendance Logs > Monthly Logs

Step 2: Select the Exact Time

  • Identify the specific date and time for which you need to request overtime approval
  • Click on the Get Approval button next to the selected time

 attendance regularization

How to assign the attendance rules to the new employee?

Step 1: Navigate to Attendance > Rules

Step 2: Click on Assign Attendance Rule

Step 3: Choose the desired shift timing from the available options

Step 4: Click Save to save the attendance rule assignment

What is Geo-fencing?

Geo-fencing in payroll software refers to the use of GPS technology to create a virtual boundary around a specific geographic area, such as a workplace or job site. This allows the payroll software to track an employee’s location and automatically clock them in or out when they enter or leave the designated area.

Here are the benefits of geo-fencing in payroll software:

  • Accurate Time Tracking
  • Increased Productivity
  • Reduced proxy
  • Streamlined Payroll Processing
  • Enhanced Security

Geo-fencing

How to setup attendance rules?

 To access the attendance rules, please follow these steps:

  1. Click on the ‘Attendance‘ tab.
  2. From the dropdown menu, select ‘Attendance rules‘.

In this section, you will find two options:

  • General settings
  • Advanced settings

Choose the option that best suits your needs to configure the attendance rules according to your requirements.

Attendance

What is Auto-clock out?

Auto-clock out in payroll is a feature that automatically clocks out employees at the end of their shift or when they’ve been inactive for a certain amount of time. 

Auto-clock out can help streamline attendance tracking and ensure accurate time recording. For example, if an employee forgets to manually clock out or if prolonged inactivity indicates the end of a shift, auto-clock out can help ensure that their time is still recorded.

I am not able to clock in as the system is showing a pop-up message as shift rules are not assigned ?

To Assign Attendance Rules:

Step 1: Contact your HR Admin: Reach out to your HR administrator for assistance.

Step 2: Direct them to Attendance Section: Inform them to navigate to the Attendance section.

Step 3: Access Attendance Rules: Tell them to click on Attendance Rules within the Attendance section.

Step 4: Assign Attendance Rules: Instruct them to select Assign Attendance Rules from the available options.

By following these steps, your HR admin will be able to assign attendance rules as needed.

 

Is it possible to get attendance data from the biometric machine?

 Yes. It is possible to get attendance data from the biometric machine. You can integrate Kredily with your biometrics machine.

Leave

How to assign and check leave rules ?

To set up leave rules, follow these steps:

Step 1: Open the Leave tab from the left-hand side menu.

Step 2: Navigate to the Rules tab and define or create new leave types as needed.

check leave rules

Step 3: Proceed to the Assign Leave Rules section.

Step 4: Select the employees you want to assign leave rules to, choose the leave type you created, and specify the effective date.

Step 5: To verify the assigned leave rules for employees, follow these steps:

  1. Go to the Leaves section. 
  2. Open the Rules tab. 
  3. Check the leave types assigned to each employee.

How to set penalty rules?

To configure attendance rules with penalties, follow these steps:

Step 1: Navigate to Attendance > Attendance Rules > Advance Settings.

Step 2: Enable penalty rules for:

  • IN (late arrival)
  • OUT (early departure)
  • Work Duration (shortfall in work hours)

Step 3: Set the “Late Coming Allowed” parameter to specify the number of times an employee is permitted to be late/leave early/have a shortfall in work duration in a month before penalties are applied.

Step 4: Configure the “Penalty Interval” to define the frequency of penalties. For example:

  • After 4 instances of late coming, a penalty will be applied on the 5th day (e.g., half-day deduction).
  • No penalties will be applied on the 6th, 7th, and 8th days.
  • On the 9th day, another penalty will be applied (e.g., half-day deduction)

Step 5: Specify the “Leave Deduction” parameter to determine which leave type(s) will be used to balance the penalty. This will deduct the penalty from the employee’s available leave balance.

penalty rules

How to download the leave balance of all the employees or the individual employees?

For every new joinee, while assigning the leave rules and mentioning the effective date, the effective date should be the date of joining so that leave gets credited according to the pro database.

Because of the penalty rules the employee leave balance is being mismatched? How to fix it as I don’t want any deduction from their bucket?

To revert a leave deduction, follow these steps:

Step 1: Navigate to Attendance > Automation Logs.

Step 2: Select the Employee for whom you want to revert the leave deduction.

Step 3: Check the Deduction of Leave to verify the details of the deduction.

Step 4: Click Revert to restore the original leave balance.

Step 5: The employee’s Old Balance will be restored, and you will be able to see the updated balance.

How does the enchantment system work with Kredily ?

Kredily’s carry-forward feature allows you to decide whether to align the carry-forward of unused leave balances with your organization’s Financial Year or the standard Calendar Year. Additionally, you can set limitations on the number of leaves that can be carried forward to ensure alignment with your organization’s leave policy.

How can I give a comp off to an employee manually?

Step 1: Navigate to Leave > Balance

Step 2: Click on Import

Step 3: Select the Update Accrued Leave option

Step 4: Download the template

Step 5: Fill in the required details

Step 6: Save the file

By following these steps, you can successfully configure the carry-forward feature in Kredily and ensure that your organization’s leave policy is accurately reflected in the system.

 

comp off to an employee manually

Can I create multiple Leave types in Kredily ?

Kredily offers a range of leave management features, including 9 in-built leave rules that can be tailored to meet your organization’s specific needs. 

Following are leave rule :

  • LOP
  • Leave Type
  • Casual Leave
  • Work from home 
  • Paternity leave 
  • Maternity leave 
  • On Duty leave 
  • Earned leave 
  • Event leave

Can my employees apply for Leaves using Kredily ?

Yes, Kredily is an ESS portal and your employees can apply for leave.

Can I credit leaves month on month using Kredily?

Yes, you can allow monthly Leave accrual in Kredily.

Can I carry forward Leaves in Kredily?

Simply toggle on the LEAVE CARRY FORWARD option to allow employees to carry forward their unused leave balances from the previous cycle. This feature provides flexibility and ensures that employees don’t lose their hard-earned leave days.

Can I upload holidays in Kredily ?

 To add a new holiday or upload a list of holidays, follow these easy steps:

Step 1: Navigate to Holiday Calendar: Access the Holiday Calendar module in your Kredily account.

Step 2: Click on Holiday List: View and manage your existing holiday list.

Step 3: Add Holiday: Click the “Add Holiday” button to enter the details of the new holiday.

upload holidays

What is the procedure for crediting comp-off to employees?

 Want to automate Comp-Off credits for your employees? Follow these simple steps:

Step 1: Activate Comp-Off

Head to the Attendance Rule section and toggle on the Comp-Off option. This will enable the feature and allow employees to earn Comp-Off credits.

Step 2: Automatic Credit

Once enabled, Comp-Off credits will be automatically added to an employee’s account when they log in on either:

Their scheduled week-offs Holidays

How can I design a leave policy for my employees?

Step 1: Access Leave Rules

Navigate to Leave > Rules to enter the leave policy design page.

Step 2: Choose a Leave Type

Select a leave type from the Leave Tray on the left-hand side of the page. This will open up the leave rule configuration page for that specific leave type.

Step 3: Define Leave Rules

Here, you can define the leave rules according to your company’s policy. Set the parameters for the selected leave type, such as accrual rates, carryover limits, and more.

Step 4: Customize to Your Needs

Repeat steps 2-3 for each leave type you want to include in your policy, tailoring the rules to fit your organization’s unique needs.

Step 5: Review and Refine

Review your leave policy to ensure it aligns with your company’s goals and values. Make any necessary adjustments to create a fair and effective leave policy for your employees.

How to setup leaves rules?

 Follow these simple steps:

Navigate to Leave Rules

Click on the Leave tab and select Leave Rules from the dropdown menu. This will take you to the Leave Rules section, where you can customize your leave settings to suit your organization’s needs.

Explore Two Key Options

In the Leave Rules section, you’ll find two essential options:

  1. General Settings: Configure basic leave settings, such as leave types, entitlements, and approval workflows.
  2. Advanced Settings: Fine-tune your leave rules with more detailed settings, including leave accrual, carryover, and payout options.

Customize Your Leave Policy with Kredily:

By accessing the Leave Rules section, you can tailor your leave policy to meet the unique needs of your organization. Take control of your leave management and ensure a smooth experience for your employees.

What do you mean by accrual period in leave rules?

 The accrual period determines how leaves are allocated to employees. This crucial setting ensures that leaves are credited accurately and consistently.

To configure the accrual period, follow these simple steps:

Step 1: Navigate to Leave > Leave Rule > General Settings

Step 2: In the General Settings section, locate the Accrual Period option

Step 3: Choose from various accrual period options to define how leaves are credited to employee accounts

accrual leave

What is the procedure for updating the balance of earned leave?

The system automatically updates leave balances, saving you time and effort. However, if you need to make manual adjustments or upload leave balances in bulk, we’ve got a convenient solution for you.

To import leave balances manually, follow these simple steps:

Step 1: Navigate to Leave > Balance

Step 2: Click on the Import button

Step 3: Upload an Excel sheet containing the leave balance data

Who has employee access to leave notifications?

You are the reporting Manager, HR-Admin, and the CEO of the organization.

access to leave notifications

What is the procedure for canceling a leave that has been approved?

To cancel an approved leave, employees can follow these easy steps:

Step1: Navigate to Leave > Logs

Step 2: Find the approved leave they want to cancel

Step3 : Click on the Cancel button

How to apply for leave?

 Need to take a break? Follow these simple steps to request a leave:

Step 1: Navigate to Leave Application

Click on Leave > Apply for Leave to initiate your leave request.

Step 2: Select Your Leave Type

Choose the type of leave you want to apply for (e.g. annual, sick, parental, etc.).

Step 3: Enter Leave Dates and Reason

Enter the Start Date and End Date of your leave, along with a brief Reason for your request.

Step 4: Submit for Approval

Click Submit to send your leave request to your Reporting Manager and/or HR Admin for approval.

How to assign the leave rules to the new employee?

 To assign leave rules to an employee, follow these easy steps:

Step 1: Access Leave Rules

Navigate to Leave > Rules to access the leave rules configuration page.

Step 2: Assign Rules

Click on Assign Rules to start assigning leave rules to the employee.

Step 3: Select Applicable Leave Types

Choose All the leave types that the employee is eligible for (e.g. annual, sick, parental, etc.). This ensures that the employee can apply for these leave types.

Step 4: Set Effective Date

Set the Effective Date to the employee’s Date of Joining. This ensures that the leave rules are applied from the employee’s first day of work.

Step 5: Save Changes

Click Save to save the assigned leave rules. The employee will now be able to view and apply for the assigned leave types.

Streamlined Leave Management with Kredily:

Our intuitive leave management system makes it easy to assign leave rules to employees, ensuring that they have access to the right leave types from their first day of work.

Payroll

How TDS is calculated in Kredily HRMS?

In Kredily HRMS, TDS (Tax Deducted at Source) calculation is a seamless and automated process. The system ensures accurate calculations based on two key factors:

Factors Affecting TDS Calculation

  • Tax Scheme Chosen by the Employee: The tax scheme selected by the employee plays a crucial role in determining the TDS amount.
  • Declaration Proof Submitted: The declaration proof submitted by the employee is also taken into account for TDS calculation.

Automated Calculation

The system automatically calculates the TDS amount based on the gross salary of each employee. This ensures that the TDS calculation is accurate, efficient, and hassle-free.

With Kredily HRMS, you can rely on the automated TDS calculation process to save time and minimize errors.

Payroll

How to add leave without pay (Lop) in the pay register ?

Recording Leave of Absence (LOP) Days in Payroll

To accurately reflect Leave of Absence (LOP) days in your payroll, follow these steps:

Step 1: Access the Payroll Tab

Open the Payroll tab in your Kredily HRMS dashboard.

Step 2: Run Payroll and Select Pay Register

Click on the Run Payroll tab and select the Pay Register option.

Step 3: Update LOP Days

In the Pay Register, click on the LOP column and add the number of Leave of Absence days taken by the employee. This will ensure that the LOP days are accurately reflected in the payroll calculation.

By following these steps, you can easily record LOP days and ensure accurate payroll processing.

How to design and assign payroll in Kredily HRMS?

Step 1: Open the employee payroll tab & open the setup payroll tab.

Step 2: Select the pay cycle date and select if PF (add the employee contribution), ESI & PT are deducted, and turn on the toggle.

Step 3: Click on Create Structure and create a salary structure template, define the earning and deduction components with their calculations and save the changes.

Step 4: Click on the assign structure, select the required employees select the created salary structure and assign by applying the effective date.

How to upload documents under the declaration tab?

 Declaring Tax Scheme and Submitting Proofs

To declare your tax scheme and submit required proofs, follow these steps:

Step 1: Access Employee Payroll Tab

Open the Employee Payroll tab in your Kredily HRMS dashboard.

Step 2: Navigate to Declaration Tab

Click on the Declaration tab within the Employee Payroll section.

Step 3: Choose Your Tax Scheme

Select your preferred tax scheme from the available options:

  • Old Tax Scheme
  • New Tax Scheme

Step 4: Submit Required Proofs

Upload and submit the necessary proofs to support your tax scheme declaration. This will ensure that your tax deductions are accurate and compliant with regulatory requirements.

How to open the declaration window?

Step 1: Go to the Payroll tab.

Step 2: Open the payroll advance settings.

Step 3; Open the declaration settings.

Step 4: Turn on the declaration window, select the edit option, select the window cycle (Monthly/yearly), select whether apply to all or selective employees, check if you want to turn on the mandatory proof submission  & save the changes.

How can we notify our employees about important announcements?

 Want to keep your employees informed about company news and updates? You can easily share announcements with your team through the Company Profile section.

Step 1: Access Company Profile

Navigate to the Company Profile section in your Kredily HRMS dashboard.

Step 2: Add Announcements

Click on the Announcements tab and add your important updates, news, or reminders.

Step 3: Automatic Notifications

Once you’ve added an announcement, your employees will automatically receive a notification, ensuring they stay informed and up-to-date on company happenings.

By using the Announcements feature, you can effortlessly communicate with your team and keep them engaged with company news and updates.

Is there any eligibility to apply for Salary advance?

Yes, the eligibility criteria are –

  • Your monthly salary should be greater than Rs 15,000/-
  • Applying from Bangalore, Chennai, Pune, Mumbai or Hyderabad

Can all my employees view the entire employee directory?

The ‘Directory’ is a comprehensive list of all employees within your organization, accessible to everyone using Kredily. This centralized hub provides a convenient way for employees to connect with each other and access essential information.

By default, the Directory displays the following details for each employee:

  • Name
  • Department
  • Designation
  • Manager
  • Location

You have the option to extend visibility to include additional details, such as:

  • Phone Number
  • Email ID
  • Social Profile Links (e.g., LinkedIn, Twitter, etc.)

This flexibility allows you to tailor the Directory to your organization’s specific needs, promoting collaboration and communication among employees.

We have PF only for a few employees. How do I implement this?

 If only a few employees have PF in their salary structure, please enable:

  • ‘Provident Fund Status’

Once enabled click on the ‘Overview’ tab. Here you can view all your employees and their PF details. You can edit the PF settings such as:

  • turn off PF, custom PF rule, PF number, and effective date, for individual employees.

Are all investment declarations automatically approved and verified?

Investment proofs are automatically approved if uploaded by an admin on behalf of your employees. If your employees upload the documents, it will have to be manually verified.

You can find all uploaded documents and investments declared by your employees, under the ‘Declaration’ tab in your ‘Payroll’ application. As an admin, you can see the investments disclosed by your employees and approve/reject them.

I am not able to add/upload the details in the declaration as the system is giving me a message to contact HR?

To proceed with the declaration process, you need to request your HR admin to open the declaration window. Here’s how:

Step 1: Reach Out to Your HR Admin

Contact your HR admin and ask them to assist you with opening the declaration window.

Step 2: Guide Them to the Correct Settings

Instruct your HR admin to follow these steps:

  • Go to Payroll in the Kredily HRMS dashboard
  • Click on Advance Settings
  • Navigate to Declaration Settings

Step 3: Open the Declaration Window

Once your HR admin has accessed the Declaration Settings, they can open the window for declaration.

How to Override Professional Tax ?

To update the PT tax amount for an employee, follow these steps:

Step 1: Navigate to the Payroll section in your Kredily HRMS dashboard.

Step 2:Click on Run Payroll to proceed.

Step 3: Select expert from right corner

Step 4: Select Tax Override from the menu.

Step 5: Choose PT from the tax override options.

Step 6: Click on Add Employee and select the employee for whom you want to update the PT tax amount.

Step 7: Enter the new PT tax amount for the employee and click Save to update the information.

By following these steps, you can successfully update the PT tax amount for an employee.

How to Override Income Tax ?

To update the IT tax amount for an employee, follow these steps:

Step 1: Navigate to the Payroll section in your Kredily HRMS dashboard.

Step 2: Click on Run Payroll to proceed.

Step 3: Select Tax Override from the menu.

Step 4: Choose IT from the tax override options.

Step 5: Click on Add Employee and select the employee for whom you want to update the IT tax amount.

Step 6: Enter the new IT tax amount for the employee and click Save to update the information.

By following these steps, you can successfully update the IT tax amount for an employee.

How do my employees submit their declarations ?

Step 1: Direct employees to log in to their account and navigate to their MY PROFILE section.

Step 2: Within their profile, instruct them to click on the Payroll tab.

Step 3: From the Payroll menu, guide employees to select Declarations to view and manage their payroll declarations.

How to override the taxes?

Step 1: Navigate to the Payroll section of your dashboard.

Step 2: Click on Run Payroll to proceed.

Step 3: Select Tax Override from the menu to access the feature and make any necessary adjustments.

How to add my company’s Bank account details ?

Step 1: Navigate to your Company Profile section.

Step 2: Click on Statutory to access the statutory information page.

Step 3: Select Bank Account and then click on Add to enter your corporate bank account details.

By following these steps, you can easily update your corporate bank account information.

How fast can I get Salary Advance?

Once your KYC verification is completed, our partners provide Salary Advance in less than 48 working hours.

How do my employees download Payslips ?

Step 1: Go to your MY PROFILE section.

Step 2: Click on Payroll to access your payroll information.

Step 3: Select Payslip to view your payslip details.

Step 4: Choose the month for which you want to download the payslip and click on Download to retrieve your payslip.

I need a different Payslip format than what you have provided, how do I get that?

We have 8 predefined payslip formats under ‘payslip settings’. At present, there is one option to build a custom payslip format.

How do I change my account number?

You can change your account number by navigating to Payroll -> Settings -> Payout Settings tab. On this page, click on Edit next to the employee’s name and update the bank details.

You can also change your account number or another employee’s by navigating to their personal profile -> Payroll -> Bank details tab

Can I change test transaction amount from 1000 Rs to another amount?

Yes! You will need to revise the Annual CTC of the employee from 12000/annum to any other desired amount and then run the test transaction.

I have entered wrong bank account number & test transaction has been processed. What do I do now?

Please contact your bank branch immediately. The funds can only be reversed if the beneficiary of the wrong transfer account provides an authorization letter to the nearest ICICI Bank branch, stating that the funds were erroneously credited to his/ her account and the same can be reversed to the remitter.

Hence, we request you to visit the ICICI Bank branch where you have your account and seek assistance from the Branch Manager for initiating the request letter to the wrong beneficiary. Please reach out to All India corporate banking/retail banking customer care via 1860 120 6699

You need to ensure the accuracy of the account number and amount. Kredily and ICICI Bank will not be responsible for the wrong credit.

Will I get a notification if the payment fails?

The Payout page will show you the payment status, received from ICICI in real-time. For failed transactions, you can see the reason once you take your cursor on the status.

What to do if I forget my Kredily username & password?

Please use the ‘Forgot Password‘ functionality. Your username is the official email ID or phone number you signed up with. Forgot username? Please email support@kredily.com with your company name and we will help you out.

How many components are assigned to the salary structure? Can these be edited?

There are 4 essential components to the salary structure those are base, recurring, variable, and ad-hoc.

The base helps you define the base component and HRA component of your employee salary. You can add recurring variables such as medical allowance, and phone reimbursement or add new components to support your salary structure.

Similarly, you can choose from a list of variable components such as annual bonuses or special incentives. You can also add Adhoc components to support the required salary structure.

How to create a salary structure?

Navigate to Payroll >> Setup Payroll >> Create Salary Structure. 

Click on the Create New Structure option that you can see in the bottom left of your screen. Choose REGULAR or CONTRACT as per your preference.

Once the structure is added, you can define the BASE components per your preference. Then, add all the required components (the “Add Component” option is at the bottom of the salary structure tab).

How to integrate the ICICI corporate account with Kredily?

Step 1: Click on the Settings icon present on your dashboard.

Step 2 : Select Settings and then click on Bank Integration.

Step 3: Click on Setup Now for ICICI bank integration.

Step 4: Enter your corporate bank account details, including Corp ID, User ID, and Login ID.

Step 5: Open your ICICI corporate account and navigate to Connected Banking.

Step 6: Click on Connected Banking Approvals and approve Kredily. Enter the OTP sent to your registered mobile number to complete the approval process.

Step 7: Return to the integration page and refresh the status to complete the integration process.

By following these steps, you can successfully integrate your ICICI corporate bank account.

How do I edit the salary of an employee?

Step 1: Navigate to the Payroll section.

Step 2: Click on Setup Payroll to access the payroll setup page.

Step 3:Select Create Structure to create or edit a payroll structure.

Step 4: Click on Overview to view the payroll structure details.

Step 5: Select the Employee Name you want to update, and enter the New Salary.

Step 6: Click on Save to save the updated salary information.

By following these steps, you can successfully update an employee’s salary.

What is the process for setting the mode of payment?

The steps for setting the mode of payment are mentioned below:

Step 1: Navigate to the Payroll section.

Step 2: Click on Advance Settings to access the advanced payroll settings.

Step 3: Select Payout settings to configure the payment options.

Step 4: Choose and set the desired Payment Mode for payroll payouts.

How to add salary component?

To add new salary components, follow these easy steps:

Step 1:Go to the Payroll section.

Step 2: Click on Advance Settings to access the advanced payroll settings.

Step 3: Select Components to view and manage your salary components.

Step 4: Click on the “Add” or “Create” button to add a new salary component.

How to edit account details?

Navigate to Payroll >> Advance Settings >> Payout Settings. You can either edit employee’s bank details one by one by clicking on the EDIT button, or, you can edit in bulk by downloading an Excel sheet by clicking on the IMPORT button.

What is the procedure for checking salary slips once the monthly salary has been released?

Step 1: From the dashboard, click on the Payroll tab.

Step 2: Within the Payroll section, select advanced setting > Payslip setting.

Step 3: Click the Download button to retrieve your payslip.

What is the process of adding variable components to the employee’s salary structure?

Please navigate to Payroll >> Advance Settings >> Components >> Variable >> Create and define the variable component as per your company policy.

Once the component is created, Please add this component to the salary structure by navigating to the Salary structure tab >> Create salary structure >> Select the structure you want this variable component in. Click on edit and add the variable component in the salary structure.

What is the procedure for customizing PF calculations for specific employees?

You can customize the PF for a particular employee by enabling the OVERRIDE option in the PF settings. Once this is enabled, Please go to Overview from the PF&ESI settings tab >> select the employee >> EDIT >> add the customized PF value.

Where can I add the Ad Hoc salary component’s options?

To create an AdHoc component:

 Navigate to Payroll >> Advance Settings >> Components >> AdHoc. Create your AdHoc earning or deduction component.

You can add this component to your employees while running Payroll in the Variable & AdHoc section >> Add Employee >> Enter the employee name and add the component and its value.

Do I get Form16 in Kredily?.

Step 1: Access Form 16

Navigate to Payroll > Statutory > Form 16.

Step 2: Download Part A and Part B

Download both Part A and Part B from the official government website (TRACES).

Step 3: Differentiate Forms

Distinguish between Part A and Part B:

  • Part A: Includes TDS deductions, PAN, and TAN numbers.
  • Part B: Includes income earned (confirm).

Step 4: Convert to Zip File

Convert the downloaded files into a Zip File.

Step 5: Verify PAN Details

Cross-check that the PAN number details are accurate in both the Zip File and the Kredily application.

Step 6: Upload Files

Upload the Zip File, ensuring that:

    • Part A files match the number of employees (e.g., 5 employees = 5 Part A files).
    • Part B files match the number of employees (e.g., 5 employees = 5 Part B files).

Step 7: Generate Form Verification

Generate form verification according to the application’s requirements.

Step 8: Generate for Employees

Finally, generate the Form 16 for each employee, including both Part A and Part B.

Can I get PF ECR in Kredily ?

Yes, you can get PF ECR in Kredily.

Navigate to Payroll >> advanced setting >> PF AND ESI

By clicking on the overview you get the option of enabling the pf for the specific employee by clicking on the edit icon.

On the Page of PF settings. You be able to cross-verify the settings of your PF eg the statutory minimum, employee PF contribution, employer PF contribution statutory minimum ceiling, etc

On the page of ESI setting you will be able to cross the details of ESI status.

choose the employee >> Payout
You will receive the OTP and give the OTP and the amount will be credited to the employee.

Note before you again do the payout please cross-check the status. If the status shows as unpaid or failed then proceed ahead after verifying with the employee.

How do I process Payroll ?

Here is the detailed video guide for “how to process payroll”

How to create a salary structure ?

Please follow these steps to create a salary structure.

Navigate to Payroll >> Setup Payroll >> Create Salary Structure.

Click on the Create New Structure option that you can see in the bottom left of your screen. Choose REGULAR or CONTRACT as per your preference.

Once a structure is added, you can define the BASE components as per your preference. Then, add all the components that are required (the “Add Component” option is at the bottom of the salary structure tab).

How do I add CTC in bulk ?

Step 1:Navigate to Payroll > Set up payroll > Assign structure.

Step 2: Click on Import and select the option to Update only CTC.

Step 3: Download the file to update the CTC structure.

Step 4: Update the CTC information in the downloaded file.

Step 5: Save the updated CTC structure.

Step 6: Click on Import again and select the updated file from My Files.

Step 7:Click Save to confirm the import of the updated CTC structure.

By following these steps, you can successfully update the CTC structure in your payroll system.

What is Payroll Software?

A payroll system is software that automates all computation and operations related to employee salary & taxes. A payroll system can help you calculate working hours and employee salary, generate payslips, and simplify tax computation.

What settings are editable under the Payroll section?

PF & ESI Settings
Switch your PF and ESI to On or Off depending upon your organization’s requirement.

PT Settings
Enable or disable PT settings depending on your company’s requirements. Moreover, you have an option for PT settings to apply to all states or choose specific ones.

Declaration Settings
Define the tax declaration settings for your organization by setting the declaration window, applicable to all or selected employees and if mandatory submit declaration proofs.

Payout Settings
Payout settings help you choose between bank transfer, cheque or cash payout modes for your employees.
Payslip settings: Define the default payslip format for your organization from a list of 4 predefined payslip formats.

Here is the detailed video guide:

Can I run payroll for different locations separately?

Payroll for all your organization’s locations can be run after verifying Leave & Attendance, Salary Revisions, Variable & Adhoc, Salary on hold, and Tax override details under the ‘Run Payroll’ tab. Additionally, filters on location can be applied for a more specific payroll run.

How does attendance integrate with Payroll?

Payroll is calculated basis the number of working days an employee has recorded. This is fully configurable.

What is the procedure for adding the salary details?

You can add salary components by navigating to Payroll >> Advance Settings >> Components.

You can create Base, recurring, variable, and AdHoc components by clicking on the respective tabs. You can define the created components by clicking on the component

Is it possible to reprocess a failed salary payout transaction?

Yes, the unsuccessful salary can be reprocessed.

Navigate to Please select the employee and click the Payout button to reprocess the salary.

How to set PF and ESI in salary?

Step 1: Navigate to Payroll > Advanced Settings.

Step 2: Access PF & ESI Settings

Click on PF & ESI Settings.

Step 3: Define PF and ESI Preferences

In this section, you can define the PF (Provident Fund) and ESI (Employees’ State Insurance) settings according to your company’s specific preferences.

By following these steps, you can customize the PF and ESI settings to align with your organization’s policies and requirements

How can I set daily and hourly wages?

Step 1: Access Payroll Setup

Navigate to Payroll > Setup Payroll.

Step 2: Create a New Salary Structure

Click on Create salary structure.

Step 3: Utilize Pre-Defined Template

You will find a pre-defined salary structure template specifically designed for hourly wages. This template will serve as a starting point for creating a customized salary structure that meets your organization’s needs.

How can I change the mode of Payment?

Please Navigate to Payroll >> Advance Settings >> Payout Settings>> Action >> Click on EDIT to change the payout method.

How to recurring deduction component in Payroll?

To create a new Recurring Deduction component, Please navigate to Payroll -> Advanced Settings -> Component -> Recurring.

What is a partner/multi-company account?

In a partner account, you can manage multiple entities under one main account.

An employee is still visible in payroll even after being marked inactive?

Please make sure to mention the termination and resignation dates from the employee’s work profile and then mark him/her inactive

I am not able to add/upload the details in the declaration as the system is giving me a message to contact HR?

Please contact your HR admin and tell him/her to open the window for a declaration from payroll>>advance settings>>Declaration settings

How to integrate the ICICI corporate account with Kredily?

Please click on settings present on the dashboard>>Bank integration>>Click on setup now for ICICI>> Enter corp, user and login ID then open your ICICI corporate account>> Connected banking>>Connected banking approvals>> Approve Kredily and enter OTP to approve after that please come back to the integration page and refresh the status.

How to add variables in salary?

You can define and add a variable salary component by navigating to Payroll >> Advance Settings >> Components >> Variable.

How to set the effective date for the Payroll cycle?

You can set the payroll effective date by navigating to Payroll >> Advance Settings >> Payroll Settings.

Steps to set the payout date?

Please navigate to Payroll >> Advance Settings >> Payroll Settings >> Pay Settings>> Set Payout date.

How can I make changes to my employees’ payslips?

No changes can be made once Payslips are generated. However, you can make changes to the salary components before processing the payroll and the same will appear in the payslips.

How many salary structures can we add ?

In Kredily’s ‘Free Forever plan‘ a maximum of one salary structure rule can be customized, whereas in the ‘Professional‘ or ‘Enterprise‘ Plan you can add an unlimited salary structure.

To create a salary structure,

  • open ‘Payroll’ from the dashboard
  • click on ‘Salary Structure
  • navigate to ‘Structure

click on ‘Create New Structure’  & create a new salary structure for your Organization.

 

Can I transfer salaries to non-ICICI Bank accounts also?

Yes, you can transfer salaries to other bank accounts as well.

How to change the tax scheme?

If you are on an old tax scheme, you can switch to a new tax scheme from Payroll > Declaration > Tax Scheme by consulting your HR.

I am unable to add the employees in adhoc/attendance/leaves in the payroll section?

Please check the status in the pay register for employees as it should be under pending and if it is under pending calculation or completed then please calculate/revert the pay register for employees.

Face Recognition Attendance

What is Kredeye?

KredEYE is a biometric technology system that uses facial recognition algorithms by taking pictures of people’s faces to accurately identify and compare them to a database of approved faces to track attendance.

Some benefits of KredEYE

  • Instant notification of in and out timings for accurate tracking
  • Eliminates the possibility of proxy attendance
  • Easily access attendance data on multiple devices 
  • KredEYE can speed up the check-in process, reducing wait times and saving employees’ time
  • KredEYE can reduce staffing costs and simplify the payroll process.

Letter Generation

How do I generate letters in the letter generation module?

To generate a letter, follow these steps:

Step 1: Navigate to the Letter Generation section.

Step 2: Choose the type of letter you want to create from the available options ( Ex- Confirmation letter / Employment letter / Relieving Letter / Increment Letter etc)

Step 3: Select the employee type that corresponds to the letter.

Step 4: Kredily already has a default template for each type of letters, you can opt for that or create a new template accordingly.

Step 4: Click the ‘Preview’ button to review the letter.

Step 5: Once you’re satisfied, click ‘Generate’ to create the letter.

Performance Management System

Insurance Management Dashboard

Performance Management System

How to edit account details?

To update employee bank details, follow these steps:

Step 1: Navigate to Payout Settings

  • Go to Payroll > Advance Settings > Payout Settings

Step 2: Edit Employee Bank Details

You have two options to edit employee bank details:

  • Edit individually: Click on the EDIT button next to each employee’s name to update their bank details one by one.
  • Edit in bulk: Click on the IMPORT button to download an Excel sheet, make the necessary changes, and then upload the updated sheet.

By following these steps, you can easily update employee bank details in the payroll system.

edit account details

How to integrate ESSL with Kredily ?

Step 1: Go to ‘Attendance’ in the main menu

Step 2: Click on ‘Settings’

Step 3: Select ‘Download Software’

Step 4: Install the software on your device

ESSL

How can I give a comp off to an employee manually?

Step 1: Navigate to Leave > Balance

Step 2: Click on Import

Step 3: Select the Update Accrued Leave option

Step 4: Download the template

Step 5: Fill in the required details

Step 6: Save the file

By following these steps, you can successfully configure the carry-forward feature in Kredily and ensure that your organization’s leave policy is accurately reflected in the system.

 

comp off to an employee manually

How can we notify our employees about important announcements?

 Want to keep your employees informed about company news and updates? You can easily share announcements with your team through the Company Profile section.

Step 1: Access Company Profile

Navigate to the Company Profile section in your Kredily HRMS dashboard.

Step 2: Add Announcements

Click on the Announcements tab and add your important updates, news, or reminders.

Step 3: Automatic Notifications

Once you’ve added an announcement, your employees will automatically receive a notification, ensuring they stay informed and up-to-date on company happenings.

By using the Announcements feature, you can effortlessly communicate with your team and keep them engaged with company news and updates.

What you can do in the attendance section?

  • View Attendance Logs: View your daily attendance logs, including the time you clocked in and out.
  • Track Your Attendance Requests: Track the status of your attendance requests, including leave requests, overtime requests, and more.
  • View Attendance Analytics: Get insights into your attendance patterns, including your attendance percentage, total working hours, and more.
  • Manage Your Attendance: Update your attendance logs, request leaves or overtime, and more.

What is NPS and how is it beneficial to you in Kredily?

 NPS, or National Pension System, is a tax-saving retirement plan that offers a unique opportunity to save for your future while reducing your tax liability. By investing in Kredily NPS, you can save up to ₹18,050 by paying just ₹2 ,500. Here are some key benefits of NPS:

  1. Tax Benefits: NPS offers tax benefits under Section 80C and Section 80CCD(1B) of the Income Tax Act, 1961. You can claim a deduction of up to ₹1.5 lakh under Section 80C and an additional deduction of up to ₹50,000 under Section 80CCD(1B).
  2. Flexibility: NPS offers flexibility in terms of investment options and withdrawal rules. You can choose from a range of investment options, including equity, corporate bonds, and government securities. 
  3. Low Cost: NPS is a low-cost investment option charged at 0.01% per annum, which is significantly lower than the charges levied by other retirement plans.
  4. Regular Income: NPS offers to receive a pension for life or opt for a lump sum withdrawal.
  5. Portability: NPS is a portable retirement plan, which means that you can continue to contribute to your NPS account even if you change jobs or move to a different city.
  6. Social Security: NPS is a social security scheme that aims to provide financial security to individuals after retirement.

Insurance Management Dashboard

Where is my employee data stored?

All employee data is securely stored in the Company Directory, providing a centralized location for easy access and management of employee information.

Company Directory